February 2024 by Grindlay Forrest
I had to return a pair of walking shoes, my own fault as I didn't check the size on the shoes themselves. I thought they were a bit tight but they were a size too small. The staff were very gracious and exchanged them for me with only a very polite advisory about checking the sizes before purchase. I'll make the effort to shop here more often.
January 2024 by Kendra Jones
Stopped in during our recent holiday to get a warmer coat. The staff were above and beyond kind and helpful. It turned into more than just a purchase and was an all around lovely visit.
April 2023 by Xinyi Gao
I got my first hiking shoes and trousers here. It was a really nice experience. I enjoyed the friendly service and great suggestions. My feet are UK2-3 so it's not easy to get suitable shoes. I'm glad I entered this store and asked for help.
March 2022 by William Wallace
Very helpful staff, got just what I needed.Thankyou
February 2022 by Jens Thomson
Brilliant place to get boots and winter jacket
January 2022 by Neale walker
Tried Trespass etc for walking boots but here they had a wide choice. Got a good pair reduced fro £120 to £65. Well stocked.
December 2021 by Rob Addie
Got a good bargain from the staff in store, thank you
November 2021 by Alex M
Very helpful and friendly staff - highly recommended!
September 2021 by Brenden
The staff were super friendly and helpful. I was able to order a smaller size of a clearance item to be delivered to my home and paid for it all in one go with the stuff I got in-store. I was even emailed a receipt. They have a very good POS system and integration with online shopping!The products are all high quality and the designs are nice, while prices are reasonable and, when on clearance, downright unbeatable.
September 2021 by Kirsty Hutchison
Absolutely fantastic service. I was looking for wetsuits for myself and my two wee ones. They checked their stock and popped it aside for me to collect. My youngest says that she is now "warm as a chicken" in her suit in our pool (unheated!) Normally she's out in just a couple of minutes; 30 mins and counting!
September 2021 by peter robertson
Always good value and the staff are knowledgeable and helpful. The store is a bit small for everything it has in it but that's a minor issue.
September 2020 by mirza taiseer
Brilliant, excellent customer service got what I was looking for in minutes and the guy who served us was excellent as got us the right stuff straight away.Excellent
September 2020 by David Campbell
Always a bargain to be had at mountain warehouse nice shop great staff extremely helpful but not pushy for a sale