January 2024 by Layton
Very poor customer service. The lady was quite cheeky and was sighing as I was asking for help. I won't be using this company again, that's for sure.
March 2023 by Morgan?s Alloa
Oh dear what a shame on Saturday I purchased a pair of earrings and the customer service was very good but when I tried to return them today I was treated with very poor customer service. I was returning a faulty earing I e. It wouldn't close properly so I asked for my money back and was told the item was not faulty and she would fix it mmmm contradicting or what I had the receipt and was very calm but fuming are you really struggling that bad for £28.00. I will not use your company again. Customer Service re training.
March 2023 by Alexander Davidson
Been here many times over the years. Mostly getting presents for my fiancee and my mum. The staff are absolutely excellent. I struggle with picking things because their is so much to choose from. Staff have always helped me pick a gift tailored to the recipient. I had a family tragedy where I had learned I was a father to be of twins but unfortunately we lost them, and picking a gift for my fiancee for her birthday was especially stressful. Their help in this matter will never be forgotten. And she loved the gift. Forever grateful for this store and the people who work there they are amazing.
August 2022 by dj chappy
Bad shop don't help you at all
July 2020 by Stewart Robertson
Jewellery shop in Newcastle City centre inside the Eldon Square shopping centre which is a very busy place with heavy footfall selling a typical range of all things that jewellers sell
July 2020 by Marion Fotheringham
Affordable and lovely jewellery
April 2020 by peter robertson
Well priced, good value and really well organised given it was so close to Xmas, only issue was they only have one card payment machine which Really slowed things down.
