November 2023 by Kim Archibald
Absolutely fantastic service from start to finish.We have had a bad experience in an other carpet shop so we were apprehensive but we were immediately put at ease by Barry?s professional approach and knowledge.The estimater came out to us within days to measure up . He was also extremely professional .We are very happy and would highly recommend this store for service , quality and a very good value for money.
October 2023 by Allan Nugent
Kevin was absolutely incredible providing amazing service and steering us in the right direction every step of the way. Fantastic service thank you.
October 2023 by Angela Harding
Kevin has been extremely helpful and knowledgeable throughout the process and made our choice easy to make
September 2023 by Christine Sutherland
Just visited Carpetright at Straiton I?m Edinburgh and was served by a lovely salesman called Thomas. I had already picked my carpet, but he helped me understand the size that I needed, and he made buying the carpet really easy. It was a very smooth process and he really made it a pleasant visit to the store. I was even given a fitting date there and then. I?ve never had that before. I?d have no hesitation in recommending the Carpetright and I?ll definitely be back. I?m looking forward to getting the carpet fitted now.
August 2023 by VR Account
Jacob was super helpful. We had to extend the scope of work following an initial quote & they were able to get someone out the same day to help work with me to discuss options & revise quote. Very easy to work with on a project
August 2023 by Graham Thompson
Tommy has been really really helpful. Thank you restored my faith
August 2023 by Helen C
Straiton Retail: Amazing service! Barry was helpful, polite and knowledgeable about the products (carpet). Fast and efficient when we needed a job completing quickly. Thank you and would definitely use again.
August 2023 by Emma Cannell
Had lots of help and information from Kevin @ Straiton store. Very pleased with our choices. Great process from start to finish. Can't wait to have all the floor put down!
August 2023 by Marie Remi Edi
Kevin has been great during all the process, thanks very much!
August 2023 by M2 FNG
Jacob was spot on with his service. Showed us various carpets and underlays. Got a quote and all perfect. Keep up the great work
August 2023 by Alison Morrison
Always friendly service and helpful.Barry was more than helpful. But never had a problem when dealing with the staff here.
August 2023 by Emotive Coyote
Barry at carpetright was really helpful. Instead of leaving me to struggle with a large offcut he helped me out to the car with it twice. Even though it was not a large sale he went over and above to help. Thanks mate!
July 2023 by Kenneth Gilluley
Brilliant service and great prices. Barry was knowledgeable and very helpful. Would highly recommend Carpetright Straiton.
July 2023 by Murray Campbell
Barry was top notch - efficient and helpful
July 2023 by Sarah Boustred
Great experience, Kevin was professional yet good fun, the perfect combination when buying a carpet.