January 2024 by G
Shocking !!! Got Xmas gift card from my 80 year old Dad , and ordered trainers, both boxes were odd pairs & wrong size ,I won't be using them again with tons more people, when they see the service & rubbish I Got !!!!!1 star is to much for them!!!
December 2023 by Karen Templeton
What's happened to customer service. Twice I had to go looking for help when trying to get shoes. I was handed the box on both occasions and left to get on with it, no checking if the size was good or if I needed help. What's more the shop was very quiet, id of expected a more attentive staff, even if it were just to pass the time. Got some shoes....eventually.Sadly this place hasn't changed much, another day and other visit still little or no assistance.
December 2023 by john Brown
As usual, you cannot get served, there was a line to get served on a wed afternoon.
November 2023 by robert bett
Quite quiet Inn & out suits me fine
October 2023 by Laura M
Shop here regularly with my son but recently needed help for myself. Staff were incredibly helpful, in particular the man who helped me pick appropriate running shoes and the gentleman working the front desk. Overall a very good experience for someone inexperienced.
September 2023 by Martin McKenna
Great shop for sports bargains
September 2023 by peter walker
Very good indeed and very nice stuff
July 2023 by Jimbo
In this morning.Spoke with 3 staff ,2 of which were miserable. Only the guy on the till tried to be helpful..Will stick to the EK store in future.
July 2023 by chris malcolm
Great place to pick up some holiday stuff
June 2023 by Archibald Gamson
Trainers and t shirts . Helpful staff and great prices. Highly recommend
May 2023 by Bdog :
Under staffed & one who was working was quite ignorant grabbing trainers off me bcoz i asked for a size! Wont be back
April 2023 by Asif Iqbal
Worst customer service ever. Staff very unhelpful, showed attitude and when tried to complain, was asked to leave the store. Refused to give managers name to prob avoid some sort of disciplinary action. wont be going back and will make a complain as far as i could take it.
February 2023 by Tris ONeill
The gentleman on the til was very friendly which is unusual ????? Past experience has put me off going in here to often. On floor staff miserable looking and as helpful as a chocolate tea pot. Some good deals on certain items but as always very cramped area and asking for help feel like your inconvenience to staff. Might go back in next 5years.
December 2022 by Laura Anne Cox
Service appalling. Selling items at higher prices than advertised. When discussed with member of staff told that thats the price on the system. Not helpful at all. Be wary of prices at checkout as you too could be conned!
October 2022 by Donna Jack
Refused to give money back for items returned and issued credit note. Can't use for anything else , doesn't cater bigger sizes