June 2022 by Sara Jamil
Woman was very rude when I wanted to sell my old ring. Obviously you would expect a bit of back and forth when negotiating the price but the woman wasn't having any of it. May I suggest you are about more flexible with your customers, rather than having a take it or leave it approach! Found her to be very rude. She seemed dismissive as if she really couldn't be bothered even discussing the ring. Not a great experience..The guy was slightly better n seemed a bit embarassed by her interference. Would not recommend and will not return.
June 2022 by Q- tally
Terribly jewelers got them to try fix the loop on my grandmother's gold chain and was going to pay him to do it with the pendant I had sold them but offered to do it for nothing but I lost it outside Burger King and a member of staff told me some had picked it up so I highly wouldn't recommend this place as the man didn't even acknowledge that the loop was a poor hold
September 2021 by Lesley Craig
Awesome service, very helpful, good advice, going back soon to discuss bespoke ring.
June 2021 by LizH-334
Such poor service - my watch which is worth a lot of money went in needing a battery and came out with a broken winder - they were adamant it wasn't them but the guy said he just takes the back off and puts in a battery he doesn't touch the winder - he didnt even put it to the right time - im no watchmaker but when you take the back off the watch there is access to the winder - he did offer to let the watch maker look at it - so why is this guy putting in bateries - but if they can't do the battery correctly there's no way I'm letting them touch my watch again. It was the shop in Main Street Wishaw the guy there needs to attend a course in customer services.
June 2021 by Elaine Watson
The lady was very helpful and really nice
March 2019 by Isabel Freckleton
Took my granddaughter to get her ears pierced as she was only 10 she was a bit nervous but the staff were very reassuring to her and she was fine would go back to the shop again they were very friendly
October 2018 by Isabel Bedson
Took my daughter to get her ears pierced for her birthday. Friendly and welcoming staff who helped put her at ease despite the nerves. Mum and daughter delighted and all for a great price.
September 2017 by Brian Coates
Brought my watch in for a new battery. Had it handed back to me with a "did you know it was broken? haha" and the watch now no longer working. It had sat in a safe for 2 years prior to this and most definitely was not broken.
