September 2023 by Jamie Johnson
Miserable staff
April 2023 by Jacek Smal
No comment better.Terrible service,no one at till .Self service till it's joke.
February 2023 by Josh Hill
Not that friendly with people with learning difficulties
December 2022 by Doreen Baynton
Went into the shop yesterday, no body on the till, people putting things back and walking out.lady sorting things out on the shelf near till, did not offer to come and help, said he was out the back, ( he could have been the manager ) when he finally turned up we told him he was loosing customers, he mumbled something, I wanted some scratch cards, so had to wait ,his attitude was terrible,I told him so and walked out, you are definitely loosing customers. Just looked at other comments, I am not the only one this had happened too. Sort it or loose it.
July 2022 by Alan Birch
Only one till in operation second till closed off. Sell service till open you are asked to use that and look on as strange if you refuse.Four people in queue for one till because they didn't want to use self service. Rethink your obvious self service principles.(human contact is important in a retail experience ).Will not be coming in again until this changes.Products are ok but limited.
July 2022 by Rob Jones
Just dreadful...the shop is like a morgue (where dead bodies are left!) The staff have zero customer service skills - an attitude over-haul is much needed.5months later and no improvement... Today staff couldn't even be bothered to staff the store! Arrogant and incompetent management failing to even do the basics!
February 2022 by Alan Walters
If you think this is a typical W H Smith, you are right. But I love them all. Nice one here.
July 2021 by Lucie Brookes
I love whsmith and I am a big fan of art and crafts because I like making things for my friends and family cards etc
July 2021 by julie freeth
Had a reason to shop here twice today, 18/9/20 & the staff were very rude, no eye contact, or please or thankyou, the whole experience made you feel very uncomfortable, i know things are hard with the coronavirus, but we must all try to be kind & civil to one another ?
January 2020 by Lucie Mae
Amazing products. Some things are kind of expensive.
January 2020 by Mark
I really like stationary shops.
January 2020 by TaintedTwinBlades
Great selection of stationary
June 2019 by Mark Williams
I really like stationary shops.
June 2019 by TaintedTwinBlades .
Great selection of stationary
April 2019 by Yeet XD
Amazing products. Some things are kind of expensive.