November 2023 by Norman Collins
Staff are very good and friendly. New screen has been fitted which might be good for protecting staff from germs or nasty customers but with a very small hatch to get your purchases and attempt to load things into your shopping bags without anywhere to stand your bag is difficult. To make matters worse on the side is a stand with the local newspapers. Do look after your staff but also think about your customers needs.
April 2023 by Glen Urquhart
Always friendly and helpful staff, easy to find things making quick stops better, never really rammed, may have 2 or 3 in a queue, any bigger the staff are quick to reduce it.
February 2023 by Jade
Used to be a handy shop to get the odd things in the week such as milk, tobacco etc but I?m now completely put off due to their dire customer care. When paying at the checkout it all went through, my partner was there on my behalf. He had to go back in with my card as they said it hadn?t all gone through and he had to do the transaction again. This time he was told it was successful. Upon checking my bank statement online they didn?t just take one payment but 2! So I contacted them and asked them to cancel the one pending transaction as they had made an error as a duplicate payment was taken, refused to help me with this until the money exited my account and told me to contact my bank. Contacted my bank and they said if I could get an authorisation code to cancel the one pending transaction from co op they could help me. Asked co - op for this and they refused to give me one saying they don?t do this and can?t cancel it their end, my bank said they should?ve been able to do this. So after a very poor customer service, I explained everything to my bank over the phone and they eventually helped me right there and then! One of the poor excuses was that multiple people had experienced the same issue on the same day because they had technical issues and apparently couldn?t find my transaction and it was coming up as ?0? but were more than happy to have my money. Robbing c**ts
October 2022 by Julie Perrot
Lovely store, nice and spacious and very clean.
July 2022 by Google user
Handy for local shopping and good opening hours ( open daily from 6am to 10pm ) where you can really find everything we need in our lives, free cash machine, The National Lottery, The Health Lottery, PayPoint, top-up point, Amazon Hub, DPD Pick-up point, Costa Coffee machine, instore bakery, hot food stand, The Salvation Army clothing\\u0026shoes donation container, large car parking ( up to 1 hour free the Co-op customers parking ), good range at the best quality of fresh vegetables, items for general household use, alcoholic beverages, wine, spirits, soft drinks and chilled goods for sale and even more than we could imagine and the staff are very friendly and helpful especially Claire ??
June 2022 by Edward Florin
Handy for local shopping and good opening hours where you can really find everything we need in our lives, cash machine, Lottery, good range at the best quality of fresh vegetables, items for general household use, alcoholic beverages, wine, spirits, soft drinks and chilled goods for sale and even more than we could imagine and the staff are very friendly and helpful ??
February 2022 by Paul Jones
Great shop fantastic staff
September 2021 by Johnny Telford
Nice staff, very convenient but not a lot of choice due the logistics problem and brexit
August 2021 by ***********
It's my local Co-op.If you go in and there is a queue of people to get to the tills... it's not because they are busy... no, it's because 9 times out of 10 there is only 1 person serving and they are slooooooow!
August 2021 by Andy *****
It's my local Co-op.If you go in and there is a queue of people to get to the tills... it's not because they are busy... no, it's because 9 times out of 10 there is only 1 person serving and they are slooooooow!
July 2021 by John Smith
Hit and miss with the staff in here.some are very friendly and welcoming and will answer your questions, others you get a very curt answer with a, tough luck attitude.The queues are always a big issue here, again depending on the staff member, sometimes the line is nearly half the length of the shop before they call someone else.I know whoever is next till has probably said, don't call me unless it's desperate but it can get a bit extreme!ATM outsideCar Park is large.
May 2021 by Caroline Jane
Smaller queues than the main supermarkets, covid 19 secure shopping with friendly and helpful staff. The vast majority of customers also adhere to social distancing guidelines and most items have been available
April 2021 by Taelia Castle
The store itself is lively and clean and the staff are always pleasant when I've been here. Unfortunately, they rarely seem to stock what I'm after, and the produce doesn't seem to last very long.
February 2021 by Caroline Abley
Smaller queues than the main supermarkets, covid 19 secure shopping with friendly and helpful staff. The vast majority of customers also adhere to social distancing guidelines and most items have been available
February 2021 by Billy Powell
Terrible service, when asking for cigarettes, constantly given the wrong packs. Then when pointing out the mistake they made, spoken to in a rude manner.Just to top things off, when asking for the manager, they're all managers in their world??Don't mean to sound like a Karen but its beyond a joke now.Co-op sort out your staff.
