February 2024 by Lord-Ack Gaming
Terrible customer service, left me stood outside in the rain while the pump was broken with no sign on it to say its broken, they didn't even apologise! They need to retrain there staff or change them.
December 2023 by Paul
Purely reviewing the jet washDon?t put money in the machines if you?re set on getting the snow foam to work..Empty nothing comes out. Foam brush works but once you?ve put money in too late.Invest in a jet wash & do it at home in a few more months this machines will be rubbishNo maintenance
June 2023 by Colin Whitehead
The petrol pumps on the forecourt are FENCED OFF at present , 31 May 2023 , with only access to the shop on the forecourt possible. According to planning notes from 2019 they intend to modify the area remove the car wash and possibly the shop. A new shop is planned with 4 spaces for Electric vehicle recharging ,
June 2022 by sharna jennie
Awful place at night the guy with the long hair is so rude he makes you feel terrible asif you shouldn?t be shopping there!!how he?s still got a job is beyond me seeing all these bad reviews about him I?ve rang to speak to the manager today someone answerd hello nothing else I said is this the shell garage he went yeah! I said well that?s nice and professional is the manager there could hardly understand him he said call back after 5 that was it end of conversation so day staff arnt much better can?t wait to speak to the manager ?
April 2022 by Hannah Gregory
The garage staff in the day are lovely but the whole place is let down by that rude aggressive night member of staff (long grey hair glasses) I try and avoid going at night for this reason but sometimes it?s unavoidable, always the same awful attitude of how dare you come here however tonight is possibly the worst, stood by the window waited a couple of minutes nobody there, went to try the door still nobody came went back to the window waited a few more minutes then went and knocked the door where I could see this guy sticking the shelves, he literally shouted abuse at me and carried on stocking the shelf before finally coming over and saying nothing!!! I will NEVER go back there at night and will certainly be telling others not to as well!! Absolutely disgusting and I will be reporting him and making a formal complaint to shell !! Going by the other reviews about him I can?t understand why you?d continue to employ this awful man !!
March 2022 by Michelle H
Uber Eats orders wrong more times than right!!! Called again and staff RUDE and said nothing they can do. Considering the money I?ve spent in this shop I will NEVER use them again. Get some decent staff who don?t grunt on the phone. !!!!
February 2022 by Champagne Haze
Uber Eats orders wrong more times than right!!! Called again and staff RUDE and said nothing they can do. Considering the money I?ve spent in this shop I will NEVER use them again. Get some decent staff who don?t grunt on the phone. !!!!
January 2022 by Laura Evans
Popped here last night, member of staff was incredibly rude, it was about 3am, myself and my partner was staying in the premier Inn next door and wanted a bottle of water, neither of us were intoxicated we were very polite and said hello, he didn't speak / smile, slammed the cubby hole in the window multiple times , when we paid, we said happy new year, he slammed the window shut and walked off without saying a word
September 2021 by Chris Green
Greeted by "AJAY",, oh wait , he didn't greet me ,, just "Bag?? My response , good evening Ajay.!! Had to scan my own shopping through the screen, pack own bags, he wasn't polite, curtious let alone professional. So glad I don't visit there often, a compete waste of space IMO. My dog has better manners. !
September 2021 by Phil Buckle
No Covid19 hygiene Practice in place for customers. No hand sanitisers in shop for customer to use,Very disappointing.
September 2020 by Molly
I was promised a call back from the manager to explain why I was not allowed to return a pair of jump cables (as I was within 14 days of purchase). The staff were unhelpful and not knowledgeable about this and I did not receive a call back. I shall not be purchasing anything from here again.
December 2016 by John Bamford
Good filling station and shop , very busy early morning though.
December 2016 by toby cannon
Efficient and good choice in the new off licence section
December 2016 by James Pendry
Without doubt the rudest staff I have ever come across! As a biker it's difficult enough as it is to fill up. Without being patronised and abused.
September 2016 by Herman Fung
Usually 2-3 pence more expensive than Asda nearby.
