March 2024 by Caroline Lane
Exceptionally busy, probably because the rain started and people came in to shelter from the rain.
March 2024 by davina carter/clewer
Price of some drinks, gone up. Keep raising prices. 'But' No referbishment?when l ask. Oh next month, this was last month. Oh it's not happening. Looking So tired. Third hand furniture. Plus get the WiFi sorted, thanks.
January 2024 by Roger Merrick
Needed more staff. The one person who was there was rushed off their feet and couldn't clear the tables because they were so busy. Coffee was nice
December 2023 by Pat Grubert
Just a quick drink
December 2023 by Kai Westbrook
(Visited 20/12/2023 12:30) Enjoyed a flat white this afternoon which was delicious (my go-to coffee!) made and brought to the table by friendly staff members. I came with two people who had festive hot chocolates, which they enjoyed. The staff explained that they had no whipped cream in stock but it was due to supply issues, so it was totally forgivable and out of their control!Merry Christmas, Costa Newport ????
December 2023 by Victoria Webb
4 staff members having a chat, only 1 making coffee today so had to wait fairly long time.
December 2023 by Bertie S
The service in this Costa Coffee is so unbelievably slow over 20 minutes for a cup of tea I waited. I wasn?t even waiting for my coffee to be heated and made into a fancy decoration on the top of my coffee. Every time I?ve been into this Costa Coffee the wait has been so long and generally I?m nipping from somewhere and want to grab a drink, but this is just taking the 500 cal caramel packed chocolate, Costa, coffee biscuits!
November 2023 by Lizzie G
Went in to use the toilet before ordering my drink, only to find out you can?t use the toilet without a keycode to unlock the door which they give you on the receipt once you?ve got your drink. As i needed to use the toilet in an emergency (as a woman), i found this very uncomfortable to then have to stand in a queue waiting for my drink. Then once i had the keycode i went back to use the toilet only the find out one of the toilets was out of order. once i went into the other one after a long wait, i realised it did not have a lock and any customer with the keycode could just unlock it at any moment. it did eventually happen and someone unlocked the door whilst i was in there. the condition of the toilet was filthy with faeces everywhere and rubbish all over the place. The seats and tables were also filthy with coffee stains all over the tables. not a good experience and will not be going back.
November 2023 by ibrahim tek
Good location good place but not enough staff waiting to
September 2023 by johnpM5798XB
poped in Quick service, clean and comfy had my coffee and toast staff were friendly and chatted spot on
August 2023 by Virgintraveller55
A very poor experience in this store which is dirty and in poor condition. The general feeling is of a grubby run down store that is due an update. First find a table , clear off the previous customers cups and debris, try to clean table surface of crumbs and spilt coffee then brush crumbs off seat. Sit and AVIOD the food and rubbish off the floor. As a sit in customer due to ?staff shortages ? coffee was served in paper cups with cake eaten out of a bag. Not a good experience as prices were not reduced to compensate for this. Clearly not a flag ship store for COSTA but please try and get the basics right. Only point of positivity was that the staff were pleasant and apologetic but seriously let down by the owners and management. Please refurbish this store and give customers what they are paying for.
July 2023 by Kaz Walker
Excellent staff
May 2023 by Simon Wilkinson
Not sure if this coffee shop has WiFi. Mobile data on 3 was poor.Cappuccino top drawer
May 2023 by Gemma Taylor-Chung
Nice helpful staff, but interior & facilities a little tired.. to be expected for a small village chain. Would benefit from a revamp
May 2023 by nick forrester
Food pricey but very good quality ?
