August 2019 by Alasdair Dunford
Shocking experience in here today with deaf companion using sign language. In window was ornament for sale with tag of £1.99. My friend took this to counter and staff discussed matter on assumption that I was deaf as well, but I hear well! One woman then wrote by hand a "9" knowing full well that my disabled companion expected to pay £1.99 and instead asked him for £19.99! I queried this and was told that 9 had not been printed, even though it was working well in 99 after decimal point. He declined to pay 400% increase in price and item was returned to display shelf.