December 2023 by marie grice
Been to the store yesterday got everything I needed had a great selection of paints and a really friendly person on the till called Stephanie would highly recommend to anybody
November 2023 by Tony Singh
I needed some assistance with some timber work and Dan was really helpful in assisting me with that. His level of customer service was unmatched!
October 2023 by Droidy
Firstly I was looking for putty it was like finding a needle in a haystack was told to go to building outside by a person who didn't have a clue , the putty was actually right buy her in the paints , got home the product is unusable more the consistency of treacle . Basically very few staff on isles , most avoid eye contactIf they see you . Prices are ridiculous and your better off going to a local ironmonger.
October 2023 by Antony Davies
A decent warehouse sized store which can cater to most of your DIY and gardening needs. Scetions include garden (tools, lawnmowers, and plants), lighing, decorating, fitted kitchens, wood which they can cut to size as required, electrical accesories, cleaning goods, and a great selection of power and manual tools. I have always found the staff to be knowledge and friendly who can point you in the right direction for things.
September 2023 by Resilience Wellbeing Partnership
I am a person who truly values customer service and the manager Survinder could not be a finer example of customer care.The fact he does this without consciously thinking about how he can support his customers demonstrates this is a fundamental part of who this man is.Just had to leave a review.
September 2023 by Sorby Stephanie
I'm leaving this review for the management of B&Q Shrewsbury. My mom has one of those days where Dementia affected her more, I was not able to get her to stay in the car while my husband went in to get a cable. Getting her out again was difficult and I was spiralling on the shopfloor to keep an eye on mom, till area and outside, in case hubs was already out. I would like to commend one of your staff, the Indian gentleman, whose nametag I was unable to read due to my spirals. He was exemplary in empathy and service for resolving a simple thing for us; initially, we were not allowed to exit from the entrance gate that beeped at us which was understandable but I was not able to get mom to come along to the exit. The gentleman asked if he can help but I was not able to answer due to what I am dealing with in my headspace. He saw what the issue was and held the entrance gate for us to go through. He was quick to resolve the situation compared to another staff that was already by the gate and watched me spiraled. I truly appreciate the gentleman and his gesture towards us. He is very capable of viewing each issue case by case. Such an 'A' leadership quality.
September 2023 by Martin Peleszok
Plenty of free parking. And great products. And staff more than happy to help with anything.
September 2023 by Simon Ward
A pretty good B n Q.11.09.23 UpdateSuperb and friendly service from the guy on the Trade counter a few days ago. Not all B&Q's are equal.
September 2023 by Helen Hinton
Always nice to visit here. Staff helpful and the layout makes sense
August 2023 by Ian Churms
Moved to all self service tills which are too small. Staff helpful but trying to remove the human element from the experience so might as well buy the stuff online on future
August 2023 by JohnRF Leach
Big store, fantastic selection, fair prices for DIY and much more ?
July 2023 by Lord Robert
Very good shop for works and renovations around the house
July 2023 by Howard JONES
Been to B&Q so many times, mostly in Shropshire - Are they the cheapest? Probably not, but their stock levels are very high - availability saves you money long term.
July 2023 by Chris Worrall
It has got plenty of stock and 99 times out of 100 you can grab a member of staff.Plenty of parking, nice big clean store
June 2023 by Peter Britten
It is what it is. This is a nice big store with a good range of stuff.
