February 2024 by Julia Visick
Excellent! The kind of customer service and quality products that we need but can rarely find these days. They took time to explain the pros and cons of each product choice and kept us informed every step of the way. The fitters were pleasant and professional. So pleased with the end result - a much more insulated home which also looks modern and smart.
February 2024 by tim shayes
Would highly recommend Banbury windows. Russell was very quick to respond to my initial enquiry and all others thereafter. He was very diligent in ensuring he understood what I was looking for and that he had understood correctly before offering a reasonable price. Survey and installation followed swiftly thereafter and with no issues. Very professional outift.
January 2024 by Heather Ransom
Excellent job delivered by the whole team from quote, new roof and electrics. Great local company many thanks
January 2024 by shirley lane
A very helpful, friendly and efficient company.Would definitely use again and recommend to others.
November 2023 by Roger Jones
Would thoroughly recommend Banbury to anyone. Very friendly, very helpful and a wonderful professional job they producefor you
October 2023 by Alison Madeley
Excellent service from start to finish. A great thorough job done including them arranging building inspectors to visit and approve. I definitely recommend Banbury WindowsServices: Sliding glass door installation & replacement
August 2023 by Kevin Roberts
We have just had a conservatory built by Banbury Windows and are very happy with the service we have received from the company and by the high quality of the workmanship. Russell was excellent throughout, helping us with design ideas and with good advice. The project was well managed and the sub-contractors were all friendly and capable. All in all it was a good experience and we would have no hesitation in recommending Banbury Windows to others looking to add a conservatory to their home.
August 2023 by Anne & Malcolm Gribbin
We have used Banbury Windows & Doors twice now and have been very pleased. The service from beginning to end has been excellent. The most recent experience was particularly good. Special thanks to Russell who spent time with us, listened to our thoughts and made excellent and innovative suggestions. The follow-up service was very prompt and we were actually offered an earlier date for installation than we thought possible. The fitters kept us up to date with timings and did the job very efficiently and effectively, including solving potentially difficult access problems. We are really delighted with the outcome - thank you all.
August 2023 by John Hazzard
I rarely give reviews, unless the service is very bad or very good; in this case, it's the latter. From the outset, Banbury provided an excellent service and the end result was exceptional. Everyone we dealt with, the manager, the surveyor and finally the fitters were polite, professional and friendly. We did get quotes from other suppliers, and although the figures were similar, Banbury's customer service was over and above the others. I highly recommend them.John Hazzard
July 2023 by Hannah Moore
Fantastic experience with Banbury Windows, with a particular mention to Russell. From the moment we made the general enquiry phone call, Russell provided quality advice, excellent communication and guided us through the whole process. What could have been a painful process, having to apply for planning permission due to convenance restrictions, went extremely smoothly. Russell listened to our wish lists and was able to recommend what would not only suit the house but quickly got to know what we liked and disliked. The overall appearance of the house now looks incredible. We had all windows replaced, front door, rear stable door and french doors. I would recommend anyone to Banbury Windows in a heart beat!
July 2023 by George Rudge
Very good service and staff
July 2023 by Richard Evans
Absolutely no issue whatsoever! From our initial contact with Neil, at the Shrewsbury Showroom right through to the surveyor, then the builder and finally, the door fitter, all providing a quite excellent, first class service. We had a front and rear door and also, a tri-fold door to replace our aging patio doors. Everyone was helpful, very polite and respectful of our wishes and I genuinely believe, everyone had the customer interest at heart.Would I use Banbury Windows again? Yes, of course I would. Would I recommend them to family and friends? Yes, in a heartbeat as Banbury Windows were recommended to us.Well done to all involved.Richard Evans.Services: Sliding glass door installation & replacement
May 2023 by victoria jones
Very helpful at the time but they cancelled a visit to quote and plan due to staff illness and have not been in touch since to either rearrange appointment or to see if we still wanted a conservatory
March 2023 by Mark Bache
Always a prompt response. A pleasure to see nowadays. No pressure to buy.
March 2023 by P J
When we decided to take down a pre existing conservatory, the previous owners left, we knew we needed some ideas and help with what we could do to get creative.After a few local companies agreed to come round and give us a quote , none of which turned up after very unhelpful visits , with some smacking of arrogance, we met Russ from Banbury who was like a breath of fresh air!Informative, creative, attentive and most importantly listened and included our ideas.After measuring up , taking away ideas, Russ invited us down to the showroom to look at frames and colour choices.After this we waited for the "quote" , which when it arrived, quote was an understatement!A fully detailed pack arrived with cad drawings beautifully presented with lots of information and of course the costings.Fast forward a number of weeks (yes Banbury were not immune to covid stock delays at the time of the project starting) and the guys turned up to start.Within hours the old conservatory was gone and the entrance from inside the house was boarded and sealed.We had to have a fire wall built which got done and then the construction began.Without going through every step, the fitting team were excellent, explained things to us, answered my genuinely interested questions (probably too many :) ) and were so tidy you never knew they had been.After a couple of small glitches, quickly sorted by Russ, Nick his team and management, the project got completed and we were over the moon!!In the end the conservatory also had rear windows, guttering and facia boards added to the order.We cannot thank all at Banbury for there efforts and quality service.We are planning to return to Banbury to fit new windows and doors for the rest of the house in the very near future.Thanks All .
