March 2024 by Kit Sillanpaa
If I could give 0 stars I would. This pharmacy has had my prescription (for life saving medication) since Thursday morning of LAST week. It?s Monday. We have been to the pharmacy today 3X. Once at 10AM to be told it?ll be ready tomorrow. After mentioning that I have been out of meds since Wednesday they said it would be ready early afternoon. I call at 12:30 and the lady I spoke to on the phone says ?come in 30 minutes?. My husband goes on my behalf because my physical condition at this point, is deteriorating and I am unable to walk properly. Husband comes back and tells me the pharmacy is closed? In the afternoon.At this point I?ve resigned to passing away at home but my husband goes back out at 14:45 to see if they?re open and they tell him tomorrow, again.This is unacceptable. Theyve told me on the phone that it takes 2 days to fill out a prescription. Which I am aware of. Bit they?ve had this script since Thursday last week. What if someone who needed their medication more urgently than me had to wait this long?And fair enough if they were ?behind? as I was told on the phone but when I politely asked when I went in this morning for it to be filled out and the gentleman told me it?ll be ready midday then it should have been ready. He said he was going to sort it now so I can pick it up later.The whole thing has left me upset and still in pain and unable to walk or pick up my toddler as my condition worsens without medication.
February 2024 by KomradeK
Always busy. Staff do their best. Beware it does close at lunchtime between 13-14 to give the staff a rest from the carnage.
February 2024 by Andrew Mason
Helpful staff and good systems but the pharmacy, despite it's advertised opening hours, routinely closes 1300-1400.
December 2023 by Geoff Ryall
I had forgotten to bring my tablets when on holiday. I collected the prescription which had been emailed from my surgery and was very pleased with service from this Boots pharmacy. Thank you.
December 2023 by Emma Hooper
They can't seem to handle repeat prescriptions my mother is having to stretch her medication because of waiting times. It will be ready by tomorrow seems to always be the excuse. NOT HAPPY AT ALL. Very rude and no manners at all. Not surprised they haven't killed anyone with all their mistakes. They should either change staff or close down permanently.
December 2023 by Yannis Seferlis
Most unhelpful. Unable to handle a private GP prescription. Inappropriate behavior. Many mistakes, delaying taking the medication.
March 2023 by Gary Harper
First class service, know their customers, excellent
February 2023 by Dave Bedenham
Terrible! Constant problems with my repeat prescriptions. Almost always excuses about lack of stock (we will have it tomorrow, being a favourite), and being unable to supply the prescribed medication. Hopefully will not need to use them again.
February 2023 by zballyn
The chemist was extremely rude to my partner, very unprofessional. I wonder if he'd of been so rude to me an 18 stone man. What a nasty bully, she came away very upset. Will never use this place again.
October 2022 by Catherine Strange
Great customer service very friendly helpful staff.
May 2022 by Christine Jones
Always shop at boots
November 2021 by Minii Moon
Awful place. I went this morning and the lady a the counter (small and blond) has been rude and dismissive. My boots advent calendar order is indicated as being delivered. She said that it probably didn't arrive at the shop and I must be mistaking and having chosen the wrong shop and when I showed them the SMS I had received, she and her colleague said it doesn't look like any SMS they receive normally, seriously...? I had to go on the boots website to check myself and it turns out I was right. She then said they had some issues with deliveries and I should come back on Monday. Then I asked if they had TCP and she didn't even know, she had to check with her colleague, to finally get me a tiny bottle that was £3, completely overpriced. Stay clear.
July 2021 by Ruby,Kai,evah Rubykaievah
ParkingEfficientQuickHelpful
July 2020 by andrew coxill
Good selection of goods. Staff helpful.
July 2020 by chris bonnett
Lovely staff really helpful and friendly