January 2024 by Juss Griffiths
Glen was really friendly, helpful and efficient. A credit to the team. Food was beautiful. Its my daughters favourite place to eat so we fancied a dinner time treat. It did not disappoint. We will be back again.Kid-friendliness: As aboveWheelchair accessibility: My son is autistic and in a pushchair. The staff were more than accommodating putting us on a large table away from other diners so it was quieter for him
January 2024 by Matty Davies
Awful just Awful..Arrived at the front desk of the beaten track for a beaten snack to be greeted by nobody for almost 10 minutes, just stood there like a couple of primark mannequins, eventually someone came and took us to our table.We were seated and then we watched as 2 other couples who Arrived some time after us both get served before us.Infuriated I went to find a waiter to order, but much like when we got there, it was just a baron wasteland deserted of staff just a load of people fending for themselves around the salad train.Another 20 minutes went by when I finally caught a glimpse of the rare elusive waiter. Order placed nothing else can go wrong..right?Nope, 55 minutes passed and I went to see where the food was and bang! Emerging from the hustle and bustle of the salad train he appeared again, twice in one hour! I hit the jackpot, anyway I was told it would be about 2 minutes and that it was..finally..light at the end of the tunnel..thou shall eat..erm nopeWhat I was greeted with was a burger that was so dry and overdone It crossed my mind as to whether to take it to the car and use it as a spare wheel, but by this point the hunger was to strong so I soldiered through it, my partners chicken on the other hand was completely inedible.. so hard she didn't know whether to eat it or defend herself from it, the toughest piece of chicken I've ever seen, the type to give Mrs Tweedy nightmares.My sons mash potato was the straw that broke the camels back, piping hot in the middle and cold around the edges..quite obviously been nuked in the microwavey, after tasting I decided enough was enough and channelled my inner Karen and uttered the famous 6 words to the waiter, can I speak to the manager?. Fast forward and over he comes, is the mash fresh my friend? Yes all fresh he replies. "So you peel cut, boil and mash the potatoes "? No they come in already peeled and we warm them up, he stated...he then got to witness me wrestle with said piece of chicken in an exhibition match where the winner gets to keep the money, fortunately he agreed that the chicken was almost fossilised and it was taken off the final bill, exhibit F of an absolute calamity of a meal out, anyway it was overall a very poor experience,Attention to detail the key missing factor..oh aswel as staff.
January 2024 by Lynne Baker
Staff were very attentive and service was quick. Food was very good. The carpets and tables were nice and clean. Can't find any fault.
December 2023 by Elizabeth Lowe
Friendliness of staff was great.Long wait to be served.Quality of food was lacking.Christmas festive lunch was rather tasteless.Sauce on prawn cocktail was bland.Pigs in blanket was charred.Stuffing was tasteless.Food wasn't hot when it came to the table.
December 2023 by David Shannon
Visited for Christmas Dinner. Service and food was OK and my dog enjoyed the food that was prepared for him. The experience was let down by disappointing background music (IMO not the staff's fault), noisiness (not the staff's fault) and children literally running around the restaurant as they were bored out of their minds and the parents were oblivious to/didn't care about their behaviour. Unfortunately, the result was that my 90 year old mother got incredibly anxious and offloaded onto me. In the last 15 minutes of our visit I had to strongly persuade my mother not to berate the children for their behaviour. I guess had we had a table in a more secluded area, we would have had a far more pleasant experience.As advised none of the above were down to poor staff performance. The restaurant was busy and staff were courteous throughout, even accommodating the dietary requirements of my dog. The food was warm on arrival and my mother did enjoy her food. My only disappointment with the service was that I had to fetch my own and my Mother's coffee at the end of the meal, but I believe another 1 or 2 members of staff would have made service delivery more effective.This is an honest, fair and true review by an individual who owned and ran a mystery shopping company for 6 years. I would love to give you a 10 to meet any potential benefits or bonuses this may attract, but I am sure management would prefer the truth!!I guess as much as anything a visible notice requesting that parents keep their children under control might help. It was a busy day, the staff worked very hard, but the experience was let down by factors that were beyond the control of most staff and which had it been addressed may not have ended well in the circumstances.Parking: Only 2 disabled parking bays ?
December 2023 by S D
Salad cart was amazing with plenty of different foods. Fantastic service from Miles. Starters and diners were the best I've had in ages, many thanks to chefs Josh, Gary and Jules.
December 2023 by Melissa Freeman
My children absolutely loved breakfast with Santa. Aggie went out of her way to make sure they had the best experience. Thank you so much we will definitely be
December 2023 by PATRICK VIOPON
Very clean restaurant, very professional and friendly staff, their food was absolutely delicious and highly recommended.
December 2023 by Danielle Rowark
Service was prompt, staff were friendly and helpful (especially our server Katie). Food came out hot and good size portions.Great for somewhere to bring the kids for value for money meal
December 2023 by T Dog
Excellent service from, Miles today.Helpful, friendly, and polite throughout. We were using a groupon voucher for our visit and were having some 'technical issues'. Miles was patient and helped solve the issue. Nothing was too much trouble.
December 2023 by grange247
Today, I've just eaten probably "the best value for money breakfast" in Shrewsbury......at £5-99 ( on offer) this was superb in every way. Staff, and service is exceptional......well done Harvester team. Keep it up and I'll deffo be back? did swap eggs to my wife's plate and traded hash browns.
December 2023 by abbie-jean music
Food was lovely! And Elliot our server was very sweet and kind. Miles was very engaging. Brilliant customer service! Atmosphere is very lovely, Christmas decs up but not too much! Thanks guys we will be back!
November 2023 by Mark Pugh
Fantastic service provided by front of the house staff. Excellent management and organisation and tentative service from Miles, Katie, Elliot and Karris. Nothing was to much trouble great communication and everything asked for was provided. Special mention to Miles who had previously sorted out the meal booking.The food was first class and a big thank you also to all the kitchen staff Ches, Hollie, Andy, Tash and Josh o. Would highly recommend the excellent food.Dietary restrictions: Vegan customers catered for.
November 2023 by Hayley Homden
Nice choice of food and very tasty. Great service. Miles was great and helped with allergy requirements i had and double checked to make sure the food i was ordering was safe for me.Very helpful and friendly. Atmosphere was lovely. Overall a lovely meal out with family.Dietary restrictions: Great help for anyone suffering with serious allergies.
November 2023 by Maxine Jones
Booked in for lunchtime with a party of 15 teenagers, we had the room at the back which was perfect. Glen and Eb made us feel very welcome and accommodated to all our needs. Everyone felt very relaxed and enjoyed their time whilst they were there. Thank you, Glen, for making what could have been a stressful experience a very enjoyable one.
