January 2024 by Prof. Dr. Frank Riedel
So disappointing and pathetic experience. Waited 3 hours for our food ordered for delivery and never received anything. Hope we will get a refund.
December 2023 by Harvey Kinnersmith
Ordered a bbq chicken pizza and this turned up and was
December 2023 by Lewis Knight
Good staff, good food but they need to warm the plates before serving.
November 2023 by Dean Evans
The food was lovely and the service was quick and the food arrived nice and hot. Would definitely go again.
November 2023 by Ian Groves
Brilliant food, very pleasant restaurant, fast polite service.
November 2023 by Elliott Brown
Nice Pizza Express in Shrewsbury. Got out of the rain. Very spacious inside. Friendly staff.
October 2023 by Jenifer Delgado
We had a lovely time with my husband and children, the atmosphere was perfect for visiting with young children. The food was delicious and the staff was very welcoming and always looking after us, even the manager had time to give us some recommendations that we really appreciated.
September 2023 by Robert Peel
Great service and food, what more could you ask for.
August 2023 by scW829CN
The pizza was as fine as any pizza express- Have dined here twice now, both times when it's been very quiet- and both times the staff have been very weird about splitting the bill. Both times they've sort of heavily implied in an uncomfortable way they'd prefer it all be paid together- Then when we've told them no, they've handed us the entire bill for one table and asked us to calculate the amounts ourselves. Not feedback the amounts or items we've purchased into the till mind you, but instead have us calculate the actual mathematics of each charge manually on our phones as calculators. On one of these occasions it was a table of five with starters and multiple sets of drinks, felt a bit like being given a pop quiz Missed 50p on the calculation, had to begin again while waiting to leave. Quite awkward. Exceptionally odd service- And the Lady working there claimed their till could not do it- Which is quite baffling because putting aside the entire function of a till is to you know... Add up prices... I've eaten at other Pizza Express locations in Cardiff and Birmingham and the staff there have done it fine? Not to mention the many independent restaraunts in Shrewsbury that seem to manage to split up bills easily. I get it, it's annoying to split a bill. We've all had to do it when working hospitality. But it's a lot more aggravating for all parties involved if the customers are having to do the cashiers job for them without the help of a till. If the cashier is genuinely being honest and pizza express has a new fangled crazy till that can't split a bill I'd highly recommend asking some of the other resteraunts in Shrewsbury for some tips on where to purchase one that can.
August 2023 by greg noon
Fantastic food and service, lots of Vegan options, great place to visit
August 2023 by Steven Crook
Friendly efficient service. You know what you're getting. The salad was somewhat disappointing.
August 2023 by L P
Slow service whilst being extremely quiet! Rude staff who appear to walk around with nothing else to do and our family were made to feel most unwelcome. Food was average nothing special. Not as expected by any means,
August 2023 by Annabelle G
Poor, over priced, with rude waiters constantly staring at you, the one waiter constant staring making us feel uncomfortable, completely over priced considering small portion sizes whilst food not being best quality, my friend had the lasagne and wasn?t pleased with it as had no taste and nothing special, poor slow service considering bealry anyone in the reastraunt. shocked about this and wont be retuning and advise you not to!
July 2023 by Anne Crawford
Visited for Monday lunch. Booked a table - no need, the place was deserted. Only 5 other customers on 2 tables who all finished and left while we were eating.Food: Calabrese pizza tasted good but was warm rather than hot. Salad nicoise had plenty of fish, but the egg was brought out late as "it wasn't ready" (?). How did the chef manage to mess both up when there were no other customers to serve?Waitress: She was lovely, clearly trying to do her best, so I give her 5/5 even though her chef let her down.Scored low for atmosphere as it's a big venue, empty on a Monday...
July 2023 by LichfieldBoy
We were staying at the Premier Inn overnight to go to the theatre and were in a bit of a rush so needed somewhere close for dinner where service was likely to be quick, Pizza Express seemed to fit the bill. It was very quiet when we arrived (but it was early in the evening on a weekday) and it is much larger than it appears from outside with plenty of space between tables. We were quickly shown to a table, then within a few minutes our wine and pizza orders were taken. When they arrived the pizzas seemed better than we remembered from previous visits to Pizza Express - a lot more topping. An nice meal in a comfortable environment which allowed us to get to the theatre in time for a drink before the play started.
