March 2024 by Rachel Bainbridge
Very rude staff. I will not shop here again
December 2023 by ANNE JONES
Had everything I needed that day and the service was friendly and helpful
November 2023 by Leonie Bailey
Three times I have tried to buy items only to find that the prices are higher than advertised at the till. The latest was a nasal spray advertised as £6.49 and on a buy one get one half price offer. When it was scanned it came up as £9.99 and no offer. When I grabbed the price tag to show the lady on the till, underneath was another label advertising them for £5.99 without the offer. The manager just kept saying "its a mistake, do you want them or not" and didn't even ask where they were so he could remove the second of the inaccurate price tags. This was the second time I've had him deal with this type of pricing issue, and both times he was dismissive and barely apologetic.If you're buying from here, just keep an eye on how things are actually costing you
October 2023 by Antony Davies
Great value for money branded over the counter medicines, toiletries and cosmetics. Well laid out and spacious, and the staff have always been approachable and friendly.
December 2022 by lisa marsh
DON'T GET PIERCING HEREHad my nose piercing done here today. Had to get I rectified elsewhere after 20 minutes. Had a barbed stud shot into my nose with a gun. Stud was extremely sharp and kept stabbing into my septum. My nose was throbbing and so swollen. Once rectified the swelling and pain stopped immediately and no longer have the sharp barb stabbing into my septum. Shouldn't be allowed to carry out the nose piercing with that gun and barbed piercing. Terrible after care service too. Just interested in the money!
July 2022 by Heather
Great shop. Great service.
June 2022 by Melanie Green
I wouldn't recommend superdrug if they get a problem with there order.
I had a missing eyeshadow, then they sent out a wrong replacement which never arrived, but after being messed about for 16 days, they then say they haven't got the stock of the missing eyeshadow and have refunded the money.
Absolute sham of a customer service.
Fobbed me off twice about technical issues, probably cause they had no clue what they were doing.
I've shopped at superdrug online and in store for a very long time, I'm going to go to somewhere else that has better customer service, they don't deserve loyalty
May 2022 by Sandra Greensmith
Fabulous service from one wonderful team member, young girl, long dark hair. Very polite. Extremely helpful when asked about mascara for sensitive eyes and she jumped to help me and demonstrated great product knowledge. Fabulous customer service.
May 2022 by Katy Gulliver
Super friendly staff
March 2022 by Rose Spencer
Very welcoming and friendly staff x
March 2022 by Heather Rowlands
Great shop. Great service.
January 2022 by Steve Hill
What's a clean and pleasant to visit and staff are very polite and courteous
December 2021 by Alfie Holdenbury
Nice store with staff
September 2021 by K W
Good variety of products from Health to Beauty. There is a perfume counter with loads of products available and multiple makeup sections. Staff very freindly and efficient! Great place to buy a personal treat, essentials or gifts! Would recommend. Also has disabled access! :)
September 2021 by Roger Baynes
This is a good decent store for the extra savings that you can get in from the everyday shop on your high street that matter so much more to you.