March 2024 by H B
Pretty good. Some things on the website are not in the store (bathroom fan), got decent laminate flooring but no appropriate trim. Prices also ok but labels don't show the offer price (although they do go through the till correctly),Fewer doddery types than you get at the likes of B&Q or Charlies, so easier to get round.Not keen on staff in these headsets. They don't realise you are taking to them.
March 2024 by anthony jju
Excellent as usual good prices and sevice staff polite not as much selection as BQ but worth a look ajj
February 2024 by Muhammed
Help from young man jack very good experience
February 2024 by diane kesterton
Attended B&Q in shrewsbury,treated abominable. Husband a week off having heart attack, no help and accused of being abusive to staff. Left and went to wickes. Staff friendly and extremely helpful. Wicked from now on. Quality and cheaper.Thank you
February 2024 by Jack Peters
"go online". What is the point of having a store that doesn't sell basic tools and DIY? Useless.
August 2023 by Mel Mammone
Got great help from a busy assistant, fabulous customer service.
August 2023 by Angela Rose
Pop into Shrewsbury wicks and while looking for few things the lovely sale team Graham was so helpful found everything I need so thank you Graham
June 2023 by George Rudge
Store well laid out shop assistant very good
May 2023 by Caroline
Quick easy collection, no queues
March 2023 by Bob Pearsall
Better stocked store than the Telford branch. If you live equidistant from both choose the Shrewsbury store.Store is well laid out with plenty of choice.
February 2023 by Droidy
Used to be good but recently noticed poor staffing levels and never any help in the aisles , prices are astronomical compared to a few years ago so why can't they staff the place properly.
February 2023 by frans coetzer
You know what you get, good service.
February 2023 by George Bear
Staff are really helpful
November 2022 by Helen Calver
Very charming patient and knowledgeable staff made my visit a pleasure.
October 2022 by Ed Phipps
Excellent range of building materials, friendly staff, reasonable/free delivery costs, good prices. They also handle issues well, good customer service, the customer is right!