January 2024 by Lynn Day
Unwelcoming, chicken was raw,then was charged twice for it , had to tell the manager she had to delete two meals, some of the party ordered the 3 course festival meun then was charged for the pudding on top. Not a very enjoyable Christmas Eve family meal. The pub wasn't even busy. The first time I have been and will not be returning and I have passed my experience on to other people I know and work with so they don't have to experience this awful place.
December 2023 by Lewis Zelly
Sadly very poor service. Was waiting at the bar for 12 minutes with large groups taking priority. After being stood at the bar for a good long while I got a drink.I was then given literally 8 minutes to drink it (got my drink at 22:02 and asked to leave at 22:10) as they came around shortly after and advised they?d been shut for 10 minutes already. Such a shame when I?m away for work and trying to unwind, struggling to get noticed by inexperienced staff and then not even given the chance to drink what you?d waited and paid for. What a shame.I understand that last orders are at 21:45, but if I?m waiting for nearly 15 minutes for a drink - at least give me time to enjoy it.Didn?t eat the food. From epxerience in other beefeaters - you shouldn?t eat the food.I stay in premier inns a lot for and it?s made me not want to attend beefeater anymore. Hope they?re not all as poor as this one.
December 2023 by Andrew Taft
Friendly staff and good service.Ate there in the evening and food very ordinary, but went back next morning for all you can eat breakfast and that was much better.
December 2023 by michael evans
Usual beefeater experience,superb. Food came quick and was very nice and fresh...staff very friendlyParking: Free parking just check your reg in as you enter
December 2023 by Elise
Lovely food, loved the decor, very Christmas and cozy, artwork that fit the restaurant theme was really coolFood was lovely, had an offer which made it great value too! A little expensive if paying full price, but great with an offer. Lovely service.
December 2023 by Stacey Coxall
Rude staff - barley acknowledged our existence. We asked for sauces and never received them as the young lad was either watching TV or serving the table next to us - nice that they got what they asked for! Food wasn't very nice, smothered chicken was very rubbery and had a handful of chips with it so portion size was small. Half roast chicken and fries was adequate. Mixed grill was the biggest disappointment of all three meals we had. Large egg shells left on the egg which I'm sure my sister's boyfriend ate a piece before realising. Unsure how it left the kitchen like that. Sausages had a weird taste to them. Meat was okay.Wasn't asked once how our food was - would have asked for it to be sent back to the kitchen.Wouldn't rush back. Worst Beefeater I've been to. Was considering coming here for breakfast as we are here for the weekend but we've decided not to not after this experience. Very disappointed.
November 2023 by Anne Marie
We ordered the mixed grill and the grilled king prawns.The food looked lovely but the beef in the mixed grill was rare, not medium rare as requested.As for the grilled king prawns, sad to say the food was cold - the flatbread was cold and hard, so were the prawns. Prawns, although grilled, should be tender, not tough! It's poor cooking at most.The salad was also missing from it and we had to remind them. The chunky chips were warm enough. Also, after having finished our starters, we had to wait a very long time before the main course was served. It was hard trying to get the attention of the servers to remind them we had finished our starters and ready for the mains.They were that busy.Btw, I would like to suggest some nice, quieter music to be played instead of disco music as dining out meant having a nice, cosy chat too and not having to compete with the music that is meant for dancing.A request to head chef and head waiter: please send the food to the tables as soon as they are cooked. It's disappointing to eat food that is cold, especially a birthday meal.
November 2023 by Lisa Smith
Spur of the moment visit during half term, took a while to be greeted but once we were the service was brilliant. We were informed of the 2 children eat breakfast for free with an adult offer and taken to our seats. Everything was explained to us and service was extremely friendly. Will definitely be returning!Parking: Don?t forget to add your registration to the iPad at the entrance for 3 hours free parking.
October 2023 by Martyn Waters
Dinner, I'm not sure if it was bad timing, but there were so many people at the bar, and it was so loud. Had ribs and chicken, the ribs had way too much seasoning that it took away the meat flavours. However, I loved the sticky toffee pudding. The waitress I had was amazing, the speed and service I couldn't fault.
October 2023 by Chlo nb
Had a week away from work at the premier in next door. The service was AMAZING, every time I came in for breakfast and evening meal every member of staff I interacted with was great and made me feel so welcomed. Thought it would be a shame for them to go unrecognised.
October 2023 by Elizabeth Davies-Chapman
Stayed at the Premier Inn next door for 3 nights and had the meal deal at the Beefeater, which included breakfasts and evening meals.We couldn't fault the excellent service and great food at this Beefeater. The staff over the 3 days we attended were the same people each time, and they really made the experience enjoyable and relaxing. I would like to praise 3 members of staff in particular, Izzy, Ella & Louie. They were friendly, welcoming, funny, and engaging. They really did make our dining experience a pleasure. Will definitely return to this Beefeater in Telford sometime soon. Diolch/Thank you for adding the 'cherry on top' to an enjoyable, relaxing weekend with my best friend.Parking: I had a disabled parking spot directly outside the entrance.Wheelchair accessibility: Disabled parking, dropped kerbs, and good accessibility, including accessible toilet facilities.
October 2023 by Priors Lee
Really poor tbh.Used to be great but has certainly gone downhill.Took the family for a meal and was very disappointed. Poor service, slow to clear plates, forgot some of the side dishes we ordered.Food was mediocre and warm at best, not hot as expected.Won't be going back, ever.
September 2023 by Scott
Long wait times for waitresses to come over between each course. Food was very nice. They had a great value course deal on, 3 courses for £17.45 which I thought was very reasonable. Bill was wrong and didn?t have any of the deals on it so had wait even longer for that to be sorted. Restaurant was cold too. Main issue was waiting for someone to serve us throughout the courses.
September 2023 by Freyaseren
Good food - and very helpful waitress Ella - gave advice on the wine and the menu was patient and helpful. Credit to the restaurant. Thank you.
September 2023 by Mike Grice
Beef was asked medium to well done. Was rare or blue. Keeped gave to dogs. Nobody came to ask. Asked for mint sauce nobody came back. Other table wrong order chicken stack she said not in vegetarian past 13 years.
