November 2023 by Peter Mulloy
Great range of household goods from kitchen, bedding,tableware to lighting and so much more. Good choice and good prices. Worth a visit.
November 2023 by Sarah James
Went in to collect order 29.10.23 @ 14.15 woman on the till was so rude.Hardly looked at us, even my 9 year old daughter commented ( yes, she does have good manners) she put my large collected items on the floor and didn?t look at me or say a word! I feel sorry for the other staff having to work with that!! Don?t get a job working with the public with an attitude like that, honestly disgusting customer service!!
October 2023 by Kerry Taylor
I bought 2 picture frames, price on the frames stated £5.50 each, however, I was charged £6.00 each, when querying this at the till after checking receipt, before leaving the shop, I was told the till hadn?t been updated to reflect the advertised price on the item. When I asked for my £1 that was overcharged, I was told not possible until till updates which would take about half an hour!!! I am absolutely disgusted that I was blatantly overcharged and cashier would not give me MY money! The actual £1 is not the issue it?s the absolute principal, clearly overcharged as cashier said but not willing to reimburse me until till updated! The till issue is not the customers problem. To add insult to injury the frame was damaged!!!!
September 2023 by Paula L?se
Wanted to thank Kylie who was super helpful in arranging my faulty product replacement and went over and beyond to find the colour that I wanted. Thanks so much
September 2023 by Kay Adams
Missing price labels on sewing section, I pop in there quite often for sewing supplies & quite often end up walking out & going over to Hobbycraft!things like elastic ect by the metre has no price label per metre.
June 2023 by mick shelton
Went buy some blinds for bedroom got them home. The ends quite cheap quality. Not cheap blinds.. Following week new blind for another window went to range much better quality material and ends much better quality half the price. Bit surprised as thought Dunelm sold better quality products.
June 2023 by Becky Birchall
Really terrible customer services. Take your money for a click and collect order and contact you shortly after to tell you the items are not available. Surely they would have known at the time when I ordered. Even when I went into the store they wouldn't let me choose an alternative. So now I'm waiting 5 days for a refund of almost £80 I could have spent elsewhere. Not happy Dunelm!!. Won't be using your stores again!!
June 2023 by Paul Corbett
Got some great stuff at great prices. Good store but had problems finding certain items.
May 2023 by Robert Harris
My wife said the apple pie she had in the Telford cafe was delicious and I totally agree with her . Nice short crust pastry, open top apples not too sweet . Just how mom use to make it .
May 2023 by Beth
I always find what I am looking for whether it's bedding or curtains downstairs and general household items upstairsIt also has a very good cafe on the top floor and excellent service.
April 2023 by Susan Richards
Always been a loyal customer of dunelm and their products are quality, ( i think the saying you get what you pay for) would sum it up for me and i have purchased many lovely items..although our visit yesterday was a little disappointing after purchasing 2 x Armchairs and 1 x Footstool with 10% off voucher they wouldn't give us a free delivery..so we offered to pay and was still refused delivery because of the 10% discount. Doesn't make sense. We had to make 2 x journey to bring the products home + 1 journey to get the 10% discount as they would not let you use it on line..i think if Dunelm make a discount offer they should include free delivery/or delivery on large items and make it a really good deal worth using & having for the customer..
April 2023 by Anita Austins
Great shop I could spend hours in there. They have great products for the home
March 2023 by Wayne
Store has so much stuff for the home and even some products for the garden. Everything from lighting to furniture. Even has a coffee shop on site as well.Well worth a visit if setting up a home or if you need to replace something.
March 2023 by Spike Spike
Store has so much stuff for the home and even some products for the garden. Everything from lighting to furniture. Even has a coffee shop on site as well.Well worth a visit if setting up a home or if you need to replace something.
March 2023 by William McAvoy
Good selection of stock and reasonable prices, shop is very clean and staff helpful