October 2023 by thai vo
The owner was there, yelling at me and swearing. and racism. only care about money and never help. avoid
August 2023 by Safina Hussain
Absolutely rubbish service. Paid for recorded delivery, letter never got there tracking showing still at the post office. Keep away from this post office.. the owner only cares about money
December 2022 by Angela Field
Don't go to this PO, waited in queue , person in front of me got fed up waiting so walked out. People behind us walked out. I waited with my husband for too long a time. Asian man alone serving at desk just served another Asian woman with numerous passports so it was going to be a long long wait. Man oblivious of queue. Dirty, untidy place, big delivery trolly in front of other desk counter, not manned which I thought should be behind the counter. We had to go ourselves in the end felt like we didn't exist.
October 2022 by Simon Shepherd
The bloke behind the counter told me that I couldn?t use the stamps I had because they didn?t have barcodes on. He tried to get me to buy more. Had to tell him his job. On top of that the service was slow and unprofessional. You don?t need to know why people are sending money abroad. Just do your job. It?s none of your business.
September 2022 by Hans Albert
Went to the post office twice today, with a very important letter regarding my state pension. Well the office should be open today but it wasn't. Strike action should not affect the post office, I learned. But Wellington is something different.
August 2022 by Helen Fitchett
I use this Post Office every day to post parcels for my business. Very polite and efficient staff. Ignore the previous negative posts as by the sounds of it they don't realise that people use the post office to POST items which may result in a wait and also chat to the staff ?? whilst they do their job. Honestly some people ????????????. Should be happy that they have a local Post Office as they are closing at an alarming rate and maybe think that Businesses like myself maybe helping the small post offices stay open. ? Keep up the good work Post Office Staff ?
July 2022 by Charlotte Alexander
Woman at the desk really rude, chatting away with a customer that she knew instead of doing her job quick and efficiently and not even considering the queue that there was. Looked like she couldn?t care less if she was there or not
July 2022 by A Stringer
This place needs better management and a refurb. There was a parcel trolly in front of the till rather than behind and I was asked to put my parcel on the trolly after they had processed it. Any other post office would of taken it off you and put behind the till where it's safe. Anyone could walk in and out with those parcels.It's an absolute dump, structure does not look safe at all, ceiling hanging in areas, empty shelves hanging, dirty. How it this place even allowed to be open to the public.
July 2022 by Eleanor Kennedy
Never bloody openI would like to say that they have improved a lot. Still not very smart but you go to a post office to send mail not admire the decor. Happy to change rating to 4 stars from just one.
May 2022 by Andy Bennett
Another visit into this gloomy dank hole. This time to exchange some currency at an terrible rate.I honestly expect this is what the waiting room for hell would look like.Ignored for 5 minutes and absolutely no sense of service. Doesn't help that it looks dark and closed from the street either. This needs a bulldozer!
April 2022 by Jim Pritchard
It feels a bit like they have given up on all efforts on the presentation of this place and left the building to rot with the staff still inside. Unfortunately the customer service is extremely poor and the lack of interest to help is extremely apparent.Some investment in refurbishment of the building and some staff training is desperately needed here.
August 2021 by Philip Roberts
Slightly annoyedPopped in to the post office to try and post a letter.Quite abruptly asked to pay cash for a letter as I had to put it through on a separate transaction to the stamp cost.... The other day I was able to pay one transaction by card?I left just after 3.50pm to walk to the local cash point down the road and returned to a hand written note (4.05pm) on the window "Closing at 4pm today (Monday)".I've checked your opening times online and they say 5.30pm. I appreciate the difficult times at the moment but to not be given warning by the lady on the desk that the store was closing in 10 minutes when I had told her I was going to return a few minutes later is rather frustrating.
August 2021 by Nigel Layton
Awful. Overcharged today by £6. Despite repeatedly asking to send by 2nd class we were charged for 1st class on multiple items. Strongly recommend going to Shawbirch instead.
August 2021 by Sam Craig
Didn't open on time,have no clue what they're doing not helpful.wouldnt even give me chance to explain and I had brought in correct info was just told no.Went to another post office no problems sorted straight away no issues with what I had taken.had to leave 1 star as wouldn't let me post otherwise it would be none
August 2021 by lyndon morgans
Please update Google times as they wrong says it's open Saturday but it's not. Plus sweep the entrance it smells and full of rubbish
