Tried a product that I could apparently cancel subscription at any time. So I cancelled it, had to call the store in order to do it, got an email saying it had been cancelled, brill. Next thing, £24 a month being taken from my bank account? Called store and they told me there’s nothing they can do???
December 2023
Pricey, after finding out shop next door was cheaper, didn't convince me, place is struggling
December 2023
Nice helpful staff with reasonably priced perfumes.
Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence.