April 2023 by Lu Martin
Really helpful staff who advised me well on an alteration, thoroughly recommend
February 2023 by Alexander Hyde
Great service
July 2022 by Steven Wood
Great service. Friendly and very helpful
July 2022 by Sue Dorward
Helpful friendly service and excellent repair. Thank you
May 2022 by Beverley Murray-Rochard
Excellent, top class, professional service!! The gentleman ordered and changed the case/cover on my car key fob last Thursday, he was obviously very experienced and knowledgeable, and he cared. His customer service was outstanding!! And is work ... perfect!! I left feeling very happy and reassured, thank-you!!
April 2022 by Michael lee whitty
I have a Casio G-Shock that required a new battery ... Anyway they are very tricky to adjust the time the engineer would not let me have it back till it was bang on... Cracking staff and over helpful... Top guys
December 2021 by Jack B
Very honest and polite the person I spoke to in store and would recommend any of their services to anyone !
July 2021 by Simon Dawson
Excellent service, great friendly staff, who make you welcome
July 2021 by DEREK NORREY
Excellent service, delighted thank you.
July 2021 by Christine Stanford
Really good, friendly service
July 2021 by Ken Poole
Always a brilliant service from them.
September 2020 by Brian Eddy
Service was great! Fast and exactly as needed.
July 2018 by Paul Manning
Poor Service, staff member had little knowledge. I went to have a car key cut in an emergency situation for a customer. I visited the branch based in the Sainsbury retail Centre. The gentleman that served me cut a key. I asked him if it was the correct key and he said yes. I went back to my business of work to check the key and it did not turn in the ignition barrel. I then made a second visit to the branch and explained my concern. He told me that due to it not being coded to the car it will not turn in the barrel, well we all know that's rubbish as this is our trade. Tried to recut the same key and handed it back, guess what? It didn't work again. I told him the key was not the right key but he was adamant it was. I returned for the third time with the car, in a huff and puff he refunded me. I didn't want a refund, I wanted a key cut for my customers car. He made no attempt to help resolve the situation. I drove the car to the branch on trade plates and he did not offer to help. Three wasted journeys made. He gave me my money back and said that's all I can do for you. Poor service, clearly uneducated about car key knowledge. Got it cut from Auto Recode for half the price and it worked first time.
December 2017 by Colin Whitehead
This store is located inside Sainsbury's Store at Telfords FORGE RETAIL PARK It closes earlier than the main store and a barrier is placed across the Timpson area. The right handside of the store is the key cutting and trophy section whilst on the left hand side there is a place to have photos taken and dry cleaning drop off.
We have had keys cut and shoe repairs done. It can be useful to drop items off for cutting or shoe repair. Then you can go do your Sainsbury's shopping and pick up the items on the way out.
Staff always very polite and helpful.
