9AM - 6PM
2 Argyle St9AM - 5:30PM
43 Milsom St“On Monday I went in to hopefully buy a couple of work outfits. I was greeted by Liam, who from the start, was the most lovely, helpful personal shopper you could wish for.Liam listened to my requirements, suggested alternatives and was an absolute joy to deal with.Liam's product and fashion knowledge was impressive and his passion and gentle approach made our visit a fun, enjoyable experience.The next day I returned to buy an additional purchase and had another lovely experience with the two ladies working that day.The team here are professional, compassionate and just lovely. Such a wonderful customer experience all round. Thank you!”
10AM - 5PM
30 Southgate St“Great advice. Friendly. Expert without being patronising. No hard sell. Had what we wanted in stock plus other options. I'll be back for a new pair of walking boots.”
9AM - 6PM
22 Stall St“Lots of perfumes to choose from, staff are more than happy to offer testers to try. Shop smelt a little overwhelming due to its nature but maybe that can't be helped.”
9AM - 6PM
17 St Lawrence St“I love Hollister,they have very nice clothes and if you bring in your lunch card or some kind of school ID then you get a discount and I love that because I don’t normally shop at Hollister because it’s quite expensive but I got a halter top from there and it’s very good quality and goes well with everything.”
9AM - 5:30PM
25/28 High St“I have shopped in this shop for over 15 years and it is consistently brilliant. The staff are knowledgeable and the products they sell are of a high quality. They cater for fir all budgets. I would highly recommend! ?”
10AM - 6PM
15 Old Bond St“I popped in here with my partner and mother in law. Rhys F was absolutely brilliant. He helped me find a great shirt fit (the Charles Tyrwhitt shirts seem to come up rather baggy when you choose the correct neck size, several people had that problem), but Rhys knew how to pick a size/fit that compensated and fitted perfectly. He was interacting with numerous customers, talking to those waiting while their freinds/family tried on things and tidying up the demo clothes all at the same time! He also knew every colour/fit available for every product off the top of his head. If his manager reads this- don't let him go, staff like him a very rare in my experience. Thanks for all your help Rhys!”
11AM - 5PM
30 Upper Borough Walls“I was struggling to order a particular dress I wanted for an imminent holiday and following raising a query online I was contacted by Nelle from the Bath store. I can honestly say she could not have been more helpful or pleasant and went to endless trouble on my behalf, eventually ordering the dress for me herself and ensuring it was delivered the next day - PERFECT service. An absolute breath of fresh air in a world where the majority of companies cannot be bothered to talk to their customers at all. I live a long way from Bath but will make a point of visiting in the coming months.”
8AM - 8PM
Unit 1“Great quality and overall VFM; always bargains to be found and using a Sparks card certainly helps; a free shopping week this week, which was both an unexpected and relatively high value bonus; staff treat one like an individual and aim to please; and easy access with free car parking at hand. What more could one wish for?”
9:30AM - 6PM
8“I want to leave a review specifically for Guy at the Bath store. What a STAR! He spent an age tracking down the code for a gift voucher my son had lost. Given the time it took I fully expected him to just say it wasn’t possible. But he kept looking until it was located on the system (going back months). My son was able to get some clothes and I’m not out of pocket :)Really appreciated his efforts. All staff were lovely whilst we waited.Thanks!”
9:30AM - 5:30PM
3 Green St“Customer service was absolutely excellent. Visited the shop whilst on holiday in Bath! The guy who served me had a lovely manner. He was really informative regarding questions about the dress I purchased and just made the whole shopping experience a joy!”
9:30AM - 5:30PM
2 Broad St“Had a great shopping experience here today. Bought my Mother-of-the-Bride outfit! Huge thanks to Yvonne for her excellent advice and patience!Thanks also to Ria who didn’t serve us but who was so nice and friendly!”
10AM - 6PM
34 Milsom St“The customer service from Charlie at Reiss Bath is fantastic, she went above and beyond to help me find an outfit for an event. She accept the challenge of kitting me out from head to toe and making me feel wonderful. She has a great sense of humour to.”
9AM - 6PM
4 St Lawrence St“I usually shop at FatFace in Bristol but enjoyed my visit to FatFace Bath - especially the changing rooms - which are set out as ski huts! They still work as changing rooms with sufficient hooks and seats.”
9AM - 6PM
Southgate centre“Great store on two levels. I bought some gorgeous clothing for my stepdaughter on Friday and she looks lovely in them. Great selection and excellent value for money.”
9AM - 5PM
The Boater“I am a volunteer and work on the clothing section but now because of the Virus must stay away, sadly. However, having just read the last comment by a gentleman about nice, but not many mens' clothes, I would say that is because we don't get as many men giving their clothes for us to sell, and fewer men (than women) come in to look! I also buy my own clothes at Oxfam because they are always good and it is another form of re-cycling.”
9AM - 6PM
13 Milsom St“Despite being a being a company steeped in history and with an impressive heritage, the shop is unpretentious and the staff were welcoming, knowledgeable and very helpful.I would highly recommend you pop into No1 Saville Row if you're a lover of all things sartorial. I only gave them a five-star review because six wasn't an option!”
10AM - 5PM
86 Walcot St“A gem in the crown of the artisan quarter of Bath Walcot Street always worth a visit for a huge choice of quality books, quality clothing, music and array of delightful objects.”
9:30AM - 5PM
30-31 Westgate St“This is a very nice shop with some lovely things in. But the real gem is Serena, who went above and beyond trying to help me following a call from me the day after, about a bag. She is the epitome of customer service. Thank you Serena.”
9:30AM - 5PM
8 Green St“The layout is good, I can find everything I want to look at easily. Good selection of books and clothes and often busy, with pleasant conversation. Easy to find and quick walk away from bus stops and other shops.”
9:30AM - 6PM
14 Old Bond St“What an uplifting time I had in Jigsaw Bath!Such a warm welcome from a very friendly team, nothing was too much trouble… no pushy sales, lots of outfit inspiration and honest opinions, I had the best time…I have to give a special mention to Gail, she was brilliant, can’t wait for my next visit!”
9:30AM - 5PM
5 Cheap St“Very warm and friendly welcome with a selection of quality and completely adorable clothing, accessories and shoes for babies and children! We came several times and found what we were looking for (a swimming vest, a terry wetsuit or even dresses or overalls).”
9AM - 6PM
1-2 Union St“Julie was extremely helpful I was looking for a present for my wife and I didn't have a clue but Julie had some great suggestions great staff and great products”
9AM - 6PM
SouthGate Center“Outstanding service. Staff members couldn’t do more to assist. Listened to my needs and offered a range of recommendations, explaining the benefits of each product. Felt very confident in purchase. Brilliant shopping experience each time I’ve visited.”
9AM - 6PM
7-8 Abbeygate St“Always my first point of call for outdoor kit. Wide range of products but it’s the consistent service that makes this particular store stand out. The staff are always helpful without being overbearing, they guide and suggest. A special mention to Peter who helped me again today but everyone there is super.”
9AM - 5:30PM
8/9 New Bond St“Completely blown away by the amazing service I had from a young lady called phoebe ( name on my receipt) Honestly the best service I have received in a shop for a long time ! Good helpful service really helps so much . Thankyou very much .”
10AM - 5:30PM
6 Bridge St10AM - 6PM
46 Milsom St“We went in on a couple of occasions to get matching shoes for a wedding for 4 groomsmen, and the staff were really helpful and nothing was too much trouble. I would like to thank Caitlyn and Ellie in particular. Thanks for your patience.”
9AM - 7PM
15 Northgate St“I just wanted to add a review to say what brilliant service I receive at The White Company Store in Bath centre. The Manager and all the staff are so welcoming, attentive and generally so friendly. They all seem so genuinely lovely and its a pleasure to shop there.”
9AM - 8PM
23 High St“I had never been in the Bath branch before and I found it incredibly well stocked beautifully laid out and immaculately tidy. The staff were friendly, attentive and cheerful. I will be back.”
“Superb - they are invariably friendly, helpful and knowledgable. They also managed to deliver my latest order seemingly before I had even decided to place it (well, within about 4 hours), which was quite amazing. A really great, local shop that I can't recommend highly enough.”