August 2023 by Solaimane Mnafek
Today I been in branch Halifax and I meet a gentleman Ighi was very kind to help meThank you so much
December 2022 by Clay ton Davis
The bank in bath have been helpful but the one in town bristol omg how rude disrespectful they wouldn't give me my disability money and phoned the police on a man with one leg trying to ger his benefits out
April 2022 by Alan Bailey
We are on holiday in Bath. We went into this branch to organise our change of address. We were served by Apostolos who dealt with our enquiry in a really helpful and friendly manner. He was a great ambassador for Halifax and for the city of Bath and we came away feeling that we had not just had our matter dealt with but feeling uplifted by his personality.
April 2022 by Maxine W
I?m unsure when it started to close on Fridays? my only day off so it makes it quite difficult to go to the bank at all.
February 2022 by alan aldrich
Website states they are open on Mondays between the hours of 0900-1500. The resort is they are closed all day Monday. Working nights it?s very difficult trying to get to a branch.
February 2022 by Daylin Wheadon
Why are they close MONDAY'S AND Friday's?They are already running on a shorter banking hours( 9-3) isn't that enough?... That you have to close MONDAY'S and Fridays as well.
February 2022 by Paul Hillier
Absolute clowns opens when they feel like it closed the account and open up a bank that values customers and not run the business like a circus
January 2022 by Thomas Jansen2020
Best bank going! We went this morning to pay some money in and it was so easy and stress free you can?t beat this bank and this location in bath supports that statement!
July 2021 by Linda Trendell
Today at 9.50am my husband took out money from The Halifax cashpoint at 38 Southgate Street, Bath. I then went inside to ask if I could change a £10 for a £5 note and 5 x £1 coins as even in a pandemic, you still need some change! Not every machine in the country has been calibrated to accept credit cards.The Bath Halifax was empty apart from a cashier and a blonde haired woman employee. The woman asked what I wanted and I politely explained. She asked if I banked with the Halifax and I truthfully said I didn't. She then said I needed to go to my own bank for change. She asked who I banked with and I answered with Nat West. She said Nat West was only a short distance away! Sadly, as I need a new hip, walking back even a short distance wasn't possible this morning.So....I felt like a naughty schoolgirl even though I'm in my late sixties. I felt patronised by someone who knows nothing about me. This was so unhelpful and will be remembered. If I was going into the branch asking for bags of change I could understand it....but change for £10...really? Perhaps this woman would be better on back room tasks that don't involve customers!Take your customer elsewhere. Don't bank here. They are unfriendly and unhelpful and are not here to help as their advert states!
July 2021 by Virginia Knight
September 2020. Back to the bad old days of short banking hours. Weekdays only, shuts at 3. I know COVID19 restricts opening times, but the Swindon and Reading branches are open on Saturday mornings and weekdays till 5, and even Chippenham manages to stay open till 3.30 Mon-Fri. Why are the Halifax' Bath customers being short-changed?
July 2021 by Graham D
I've always found everyone really friendly and helpful at the Halifax. It's been a great bank for years. Thank you!
July 2019 by mr Ryanson
staff lie about trivial matters, service is slow, they NEVER answer the phone.. infact I've even become so annoyed in the past that ive gone as far as to phone from outside whilst the branch was empty just to see if they are simply ignoring calls and guess what.. they just hang up and continue to chat amongst themselves despite having no customers .. the staff at this branch require a serious review and retraining .. it's unacceptable.
December 2018 by mr nobody
staff lie about trivial matters, service is slow, they NEVER answer the phone.. infact I've even become so annoyed in the past that ive gone as far as to phone from outside whilst the branch was empty just to see if they are simply ignoring calls and guess what.. they just hang up and continue to chat amongst themselves despite having no customers .. the staff at this branch require a serious review and retraining .. it's unacceptable.
July 2018 by Tash Smith
Quick place to stop off and get cash before heading up to see all the shops.
April 2018 by Sara Omar
they are badly ducats. they do not respect the customer. to open an account they gave me an appointment I took a day off. saduti from 11 morning until 12.20 .and they called me to confirm the apartment the day before. Fina Miss you told me do it at home and open the online account without even excuse. what a disgusting ð???ð??¹
