Jewelry Stores in Bath, Somerset

“My partner Alex and I popped into Nicholas Wylde to look at wedding bands. We hadn’t thought too much about what we wanted. We were welcomed by John Lewis, who sat us down and made us feel totally at home (surrounded by jewellery cabinets is no mean feat, it’s not our usual habitat). John helped us try out lots of different options and was knowledgable without being pushy. We left totally chuffed with our choices and even more chuffed we’d had the pleasure of choosing with the support of John. Thank you John for your hospitality, kindness and humour in what could have been a high pressure shop. All the best, Alex and Meg x”

“We were knocked out by the level of service, it was tremendous. Looking for wedding rings, first appointment with Charlie and second with Louise. Bothe superbly professional, knowledgeable and friendly. Rings ordered. I could not recommend more highly.”

“We had really excellent service here today, Alex was fantastic. She really helped us with choosing what we were after for a birthday present. She made some great suggestions and pointed items out that we hadn't even considered. We took advantage of a 3 for 2 offer and ended up with a gift for myself as well. Such good service will make us returning customers”

“I visited the store with a couple of my closest friends, we were all served by Georgia who made us feel very welcomed - chatting with us and bringing a wonderful touch to our day. The store always has so many gorgeous pieces and they’ve even got a lucky dip now which is a fun way to bring new pieces to your collection!”

“Can't recommend enough; incredible service, support and they have helped my partner and I achieve our perfect engagement ring and wedding bands. Taking precious sentimental jewellery and transforming it into perfect designs that we can wear and treasure.”

“In June I purchased a gold necklace in order to be able to wear my Mum's wedding ring on. She has recently passed away and I am not ready just yet to have the ring re-sized. I was served, at the time by a lovely lady, Sheila, who was able to help me find just the right necklace. Unfortunately a couple of weeks ago I noticed the necklace was faulty, and sought to get it repaired. My husand in his ultimate wisdom had lost the receipt!!! However, all was not lost. A phone call to David, the Manager, to explain my circumstances, and he told me to come on in to store and they would have ways to track our purchase. When I got to store I was helped by Craig. What can I say, Craig you are an absolute gem, you very kindly found my purchase on your system and exchanged my necklace without a single quibble. You went to lengths to explain ways I could wear the ring on the necklace for which I am extremely grateful. However whilst there, I did "have a moment" of sadness and you were so very kind to me. I am extremely grateful to all of you and can not recommend your store highly enough. Keep doing what you are doing guys - Ernest Jones should be very proud of their staff in Bath.”

“Entered but didn't buy anything. Staff friendly and informed us at the door about the offers on today. Quite a packed store in terms of stock which made it a little difficult to navigate for a customer I saw who was in a wheelchair.”