Lovely customer service as I always experience in Lush. Only issue is that my Scottish £5 note was mistaken for an old English note and I was told I couldn’t pay with it. Scottish notes are legal tender in the UK. Staff just need to know what they look like, but other than that, a positive experience.
January 2024
Another incredible massage at the Lush Spa Bath. Lush massages really are the best! Asiyah was the perfect therapist and, as ever, so much thought and attention was given to the whole experience. Feel like a new person!
January 2024
Really impressed with my ‘good hour’ massage today with Gemma in the Bath branch. It was lovely having a discussion and choice on what product was used, the lounge area was a great place for this and it was nice to start the treatment with a drink before. The massage itself was very good she really worked at the tension... read full comment
We believe in making effective products from fresh, organic* fruit and vegetables, the finest essential oils and safe synthetics.
We invent our own products and fragrances. We make them fresh by hand using little or no preservative or packaging, using only vegetarian ingredients, and tell you when they were made.
We believe in buying ingredients only from companies that do not commission tests on animals and in testing our products on humans.
We believe in happy people making happy soap, putting our faces on our products and making our mums proud.
We believe in long candlelit baths, sharing showers, massage, filling the world with perfume and in the right to make mistakes, lose everything and start again.