March 2024 by Carla McIntyre
I visited today just to browse and Billy was very helpful. He helped me find exactly what I wanted :)
March 2024 by Fiona Blades
Visited today to get a charm for my mum birthday/ Mother?s Day. Was onlyLooking to begin with. Explained my mum had an unusual style bracelet not all charms fit. Was served by Billy, and told 95% of charms will fit bracelets if Pandora made. Except one ?wide chain link?. Definitely not the one she has. Picked a charm I really liked and tbf she loved it. Only issue is, does not fit her Pandora bracelet! Really frustrated, felt mislead and given wrong information. Reassured ?charms fit all? despite my trepidation. Also, only shown charms £50 up and felt a bit pushed to buy. Lucky I got a gift receipt but not happy with my experience today. Think product training is required.
March 2024 by adw Bear
Got served by Billy! He was super helpful and really lovely!Thank you so much, you?ve been amazing
March 2024 by Sasha Richardson
We went into the shop today and were very delighted to the service that we were met with from Anna, who very much helped us find what we were looking for and suggest other things that I will be purchasing in the future at that store.
January 2024 by Alan Fowle
Bought my daughter a charm bracelet but it didn't quite fit. We went back in and t were helped by Jessica who took the time to find exactly the right size and made sure it fit well before we left. Very good service and very polite staff.
December 2023 by Lesley King
I no it was Christmas we was in a line for 35mins it went right out the door not enough staff
December 2023 by Lila Leobon
Amazing service today ! The lady with glasses (manager?) helped me out with my order and was extremely patient. Thank you !
December 2023 by Ann Blake
Great assistant..extremely helpful too.Love Pandora.
November 2023 by Tommy O
Says online it shuts at 19:00 but it was shut at 17:55. Wouldn?t let me in. Won?t be returning.
November 2023 by Kerensa Hale
Absolutely wonderful team working in the bath store went above and beyond to help solve a issue which we are extremely grateful
September 2023 by Ian Gregory
Staff not very knowledgeable and offers not forthcoming.
August 2023 by Sian-Meghan Bunn
Lovely jewellery that's last years and at a reasonable price to
August 2023 by jim struthers
Would of preferred a bit more choice on display
July 2023 by Andrew Cheese
Bought a charm. Great service from a lovely American girl who was really helpful.
July 2023 by Ken Pearce
Very amenable staff, accepted my change of product with no qualms and provided an ideal replacement.