December 2023 by Clayton
Staff were standing in the middle huddled up gossiping like it was a bad 90s high school movie. I get we all need to let off steam but it's every time I go, I don't see why they need so many staff just for shoes and I can see it makes other customers uncomfortable and leave.It's a shame, this is my favourite shoe shop but I've given it multiple chances and I don't think I can keep going back. It's just such an unhealthy environment.
August 2023 by Keaton Lees
bought a pair of white nike slides, was welcomed by Athene at the door she was extremely helpful and very polite got me what i need very quick and had an amazing experience because of Athene will definitely come again fantastic customer service would recommend.
August 2023 by Matthew Davis
Had a great experience today with my mum ( in a wheelchair ) who was looking for new summer footwear.Josh was super helpful, friendly & complimentary with my mum.Great service. ??
July 2023 by Natalie Whitley
Bought converse sneakers found what we wanted.
July 2023 by Frans Adiputra
Nice place to shop shoes
June 2023 by Noemi Simon
They used to have some limited edition shoes which I loved. Very helpful staff. Nice, very clean store
May 2023 by Michael Rawlinson
On a very busy Saturday lunchtime thanks to the excellent attention, service, and suggestions of Sam and Beth left having bought two pairs of superb shoes! Brilliantly managed team working hard for their customers.
November 2022 by Alex Cyrklewicz
Horrible management. Disgusting behaviour on their part. Rude! Overheard the manager openly slagging off a customer on the shop floor because he had a concern about the shoes he bought for her daughter. Definitely would rather go somewhere else.
November 2022 by Alex Cyrkl
Horrible management. Disgusting behaviour on their part. Rude! Overheard the manager openly slagging off a customer on the shop floor because he had a concern about the shoes he bought for her daughter. Definitely would rather go somewhere else.
September 2022 by sally curtis
Another store that's good for browsing if you're over 40, no one bothers you!
August 2022 by Ionela Cociorva
What a terrible experience I just had in this store,if I could I would give zero stars .I just bought one pair of sandals and one pair of converse for my 5 years daughter. She tried them on both, I paid for them,she put on the sandals in the shop but unfortunately when she reached the exit doors of the shop my daughter said she doesn't feel comfortable and she doesn't want them anymore but she is ok with the converse,she is just a kid.She took them off and I got them back to one of the lady,I explained her what happened and she said she can not take them because she was wearing them outside even though I just explained her she didn't.She called a supervisor probably who told me the same thing just because it was a liitle dust from the store's floor, I found the situation ridiculous ,this means that all the shoes that the customers are trying on in the shop can not be sold anymore and everybody is forced to buy them?All the stores from this world are having a return policy, this one doesn't even wish to try to help or to give you an alternative.Awful, zero customer service.Be careful if you choose a wrong pair of shoes.
August 2022 by Paulo Marcao
The team at Schuh was amazing, very helpful, fast and overall nice yeah
July 2022 by M L
Busy,really busy on the day I visit.Brought a nice pair of red trainers.Friendly staff.
July 2022 by Sheldon Kite
The staff are super helpful they take there time to make sure your geting the right size u need 5 ***
July 2022 by GEOFFREY Meek
Good selection of quality footwear.for all the family.Helpful staff. Not cheap.
