January 2024 by Google user
Service was poor. Checking in was fine but on checking out I asked if they had a luggage hold and the person at the counter quickly responded no and went on with what they were doing. I asked a follow up question and was quickly dismissed. It would have been nice if they had simply let me know of the many places near the rail station that hold luggage but it would seem as if they had better things to do than interact with me.
November 2023 by Jack Thorn
Positives: The location is brilliant, the staff were friendly and the bed was comfortable. Room temperature was good, although we didn't have to use the air-con due to it being cold outside, so I can't comment on how well that would work.Cons: The room was pretty dirty. The bathroom had stains around it and the mirror was dirty. Mildew around edges. The bath in the family room didn't run hot at all, it was lukewarm at best. The shower oddly enough did run at a perfectly good temperature and could go up to boiling hot (so we used the shower to fill the bathtub). One of the pillows on the bed seemed dirty and had someone else's hairs on it. It felt like cleaning isn't very well done at this venue.Overall, it's alright for a budget stay and if you want a very basic, not very clean hotel. But it's concerning that cleaning didn't appear to have been carried out to an acceptable standard.
September 2023 by Sophia Marsh
The location and room were great. However, every day we went out the key card would stop working in the morning and then we had to wait for someone at the helpdesk to re-register it for us. Also, they were having the carpets re-fitted in all the rooms, which was fine, but we were never told when we would be moving rooms until we pushed for an answer at the desk! Lucky we did as the next morning we had a knock on the door while I was still sleeping to say that we needed to move rooms today.
September 2023 by Richard Willaims
On arrival I found the Bathroom was dirty and the toilet pan had not been cleared. I advised the lady on reception and she came into the bathroom and said she had never seen anything so bad however did say this was an ongoing issue at this hotel. The lady cleaned the bathroom. I advised the manager the following day but he could not of cared whatsever simply said he would discipline the cleaner. No leadership skills no responsibility little wonder this hotel is a such a poor state of hygiene.
September 2023 by Napping nanna H
Basic hotel, clean inside looks at lot worst outside. Our air con made the room smell musty so turned it off, good job the English weather decided not to play summer! Felt more like autumn in August.
September 2023 by grahambF5369NI
When we arrived at the Travelodge reception we were welcomed by Andy who gave us all the details we needed. When we opened the door to our room we were very impressed. Lovely room and a very comfortable bed, had a goodnights sleep ? ? When we were leaving the Travelodge Andy thanked us for staying at the Hotel and asked us if we enjoyed our stay. THANK YOU ???
September 2023 by triciabP8373JF
We stayed 1 night, Had a Nice clean room, I was able to book early and get great value for money, The staff were very friendly and helpful.. The city centre location was great for sight seing and a concert at The Forum we attended
September 2023 by Scenic58147584250
We all really enjoyed our stay. Fantastic location, good breakfast, all in all great time. No problem with any air conditioning as mentioned in other comments. Car park was close enough to be no problem.
September 2023 by Rajeshet
We were on a family trip around UK and had booked this hotel due to the proximity to city center and Roman Baths. The room had airconditioning and was located extremely well very close to lot of dining spaces
September 2023 by sharonD571Z3
I booked this accommodation for it's central location and was not disappointed as it was in a great position. However, the room I stayed in was absolutely filthy. Dirt in corners, stains on walls and layers of dust and dirt in the bathroom. Really unhygienic and yucky. I'm honestly not sure how this could not be seen by cleaning staff and/or their supervisor/someone doing quality control. It was obvious the filth had built up over weeks or months, and not just that the last clean had been insufficient. I have stayed in many Travelodges over the years and this is the worst I've seen in terms of lack of cleanliness and hygiene. Really really disappointed. On a positive note, Bath is a really lovely city, so luckily the not so nice hotel room didn't ruin things and I still enjoyed my visit!
September 2023 by Emcee0910
Airconditioning was not working for the building apparently even though the page says they offer airconditioning as part of amenities. You cannot even open the windows and it was the hottest days of the year at the time. Just really awful stay. Will not check in their hotels again.
September 2023 by katiebritton
Had a warm welcome from the receptionist, was a bit worried as saw previous reviews after I booked, but the room was clean and fresh and the air conditioning was definitely working , which was great as it was a very hot weekend, amazing location, loads of lovely bars and restaurants
September 2023 by John
On arrival the bathroom was very dirty . I reported this to a lady at reception who came to room and cleaned the bathroom . She said that this was indeed very bad . The lady said that they are experiencing ongoing problems with cleaning.The bathroom was cleaned by this lady and gave me a second towel on my request.Spoke to the manager about this matter the following morning only to be told he will discipline the cleaner. Would not accept any responsibility for the issues and lacked any form of leadership of the team at this hotelPoor standards in the hotel reflects the managers attitude.
September 2023 by Char H
Basic hotel, clean inside looks at lot worst outside. Our air con made the room smell musty so turned it off, good job the English weather decided not to play summer! Felt more like autumn in August.
September 2023 by 144emmalouise
A very underwhelming and basic of basic rooms. Had to ask for towels and toilet paper on arrival as not in the room. Reception staff could have been more welcoming. Bed was comfortable and room was clean, shower had good pressure.
