January 2024 by Rachel Margaret
I felt really disappointed about the amount of sale items in the shop.The sales assistant are not that helpful and asked about the sale items in January. Only one shelf of the Christmas/festive teas were on display no other items reduced.Sure I will not be going in here again, like most shops in Bath, only to find out next year it probably be shut down. Not surprising really.
January 2024 by khalid alrebdi
A wonderful shop that sells hot chocolate, tea, and cookiesThe products are delicious and worth trying, especially the hot chocolate with ginger?Prices for quality and quantity ? There is a discount for studentsThe employees are cooperative and provide the best service
October 2023 by ????????? NAJLA
The tea is delicious here with many flavoursHot chocolate is also delicious ?? The service is excellentThank you to the ladies there for their kindness ?
May 2023 by Elizabeth Throne
Covent gdn bigger but got what I wanted polite and helpful staff
April 2023 by Joseph Padfield
Broad range of quality teas and coffees. Knowledgeable and friendly staff.
November 2022 by Badar
(Translated by Google) A well-known store for tea and coffee products and equipmentThis branch is in the Bath SpaThey are awesome and their prices are excellent(Original)??? ????? ??????? ????? ??????? ??????????? ????? ?? Bath Spa???? ??? ? ??????? ??????
September 2022 by Ting A.
Prior to visiting UK, I had searched what souvenirs to bring back, of which proposed tea. Many articles, however, suggested brands - such as Yorkshire Tea and Tetley - that I can simply buy from local grocery stores. So I came to Whittard of Chelsea, easily found in many cities across England. The staff at this location was hospitable and gave helpful recommendations as it was difficult to narrow down from the abundant choices. You are free to request a brewing of any tea to sample the flavor before purchasing. I settled on the Goji Acai tea, a loose leaf blend inspired by the "superfood" reputation of goji berries, açaí and green tea. It smelled fruity and fragrant, and I liked that clear pieces of the berries were visible in the mixture. I chose to have 50g of the tea (£6.50) packaged in one of their reusable, shiny metal tins (£5.50) instead of a paper pouch. Out of the three available colors, I picked the blue caddy. Because it was inconvenient for me to drink in the store, the employee was kind enough to provide an additional small package for me to try back at the hotel along with a complimentary bag of Dreamtime tea. To me the tea had a nice overall light flavor without being too strong in any particular taste. Their website lists the specific ingredients along with the percentages.
July 2022 by Phoebe Lo
Had 2-3 members of staff just stood chatting when I went in for a browse yesterday. There were no other visitors in the store too when u first entered. I had no help and didn?t even get a welcome and just felt ignored. I saw a sticker on one of the teas and went up to the till to ask a staff member and just got a really blunt response. Really like the teas I bought but poor customer service?
May 2022 by Michelle Timblin
Female shop attendant wouldn't stop harassing me as I was just trying to browse. I'm not sure if she assumed I was a thief because I was wearing a mask (I am immunocompromised), but I gave up trying to shop in the store and just ordered online.
July 2021 by Duckyduckertin
The most friendliest nicest people in store . They know what they are talking bout and they make you feel at home in-store. Honestly could of stayed there all day. I have been a customer of whittards for years but the staff in the bath store are top notch. They helped me choose different teas and coffees and all the staff for Xmas presents coming up. I can not say how helpful and nice they are . Would definitely keep going back.
July 2021 by charlotte simmons
A female shop assistant was so lovely, had great service, was super friendly!
July 2021 by 87daisyt
We were served by Ri who was fab; great customer service, really funny and stayed later for us even though she could have gone home.
May 2021 by Em J
Popped in for a last minute Christmas present in November when in a rush, and the man who served me was so lovely and helpful, knew the products inside out and found exactly what I wanted in five seconds flat!
July 2020 by Jas Poonian
Great establishment for the hot beverage drinkers out there. Staff were knowledgable and very friendly.
July 2020 by Lauren GCY
Great hot chocolate and espresso beans snack
