March 2024 by Nichola Thompson
Excellent quality of service - particularly Jon. Very impressed.
February 2024 by Michael Spiller
Fantastic service from all at Wylde in Bath, no more so though than from Jo Good who attended to me (later us).Jo patiently and kindly advised me through the process of buying my partner an Engagement ring; showing professionalism, enthusiasm and decency throughout.I had been very nervous of the whole process from the off but with Jo's support and knowledge the whole process felt much easier to manage. Thank you Jo.
February 2024 by Lou Ball
Quite simply the best jewellers in Bath. They restrung an old pearl necklace for me and made a beautiful pair of drop earrings with the spare pearls. The staff and the service that they provide are unrivalled in the city.
January 2024 by Amy Mullin
** An update... after leaving this review and having had a response from Nicholas Wylde in Bath we went in and got the repairs done that we'd originally enquired about in Bristol. My daughter's necklace, the last thing my mother gave her, was restored, and the St Christopher made there as my husband's wedding present repaired. My daughter is thrilled to be able to wear her T again, having thought it was a lost cause. We really appreciate the kindness shown by Joanna, and the attention to detail, thanks so much.We got our wedding rings here years ago, and over the years we've gone back both to Bath and Bristol for repairs, adjustments, new things to mark occasions both happy and sad. But I don't think that loyalty is reflected in the treatment we're given, and now it just makes me a bit sad. We're not the biggest spenders, but it's meant a lot to us to return over the years, and after today's visit to the Bristol branch - no seat, a lot of snoot, of course nothing lasts forever - I rather wish that we'd chosen somewhere that shows a little more humility and kindness, not just polish and nice suits.
December 2023 by Thomas
Professional - Personable - Pleasant!My girlfriend and I went in on a whim whilst looking for engagement rings, John, the jeweller, was incredibly welcoming, very informative and patient.The show room was immaculate, inviting and warm. John stayed on an extra 30 minutes after closing with my girlfriend and I without as much as a sigh, it was only when my partner noticed the time we realised we were over staying our welcome but even then John was in no hurry whatsoever and happy to discuss everything under the sun with us.Can not recommend highly enough, thank you!Thomas P Davison
December 2023 by Roz K
Cannot recommend Wylde jewellers enough. Mine and my partners whole experience was fantastic! We were served by the wonderful Jon Lewis, we initially stumbled into the store in November in Bath and were just browsing for engagement rings - didn?t think we?d leave the store with one and also come back in 5 weeks to collect the wedding bands!The selection of rings was fantastic, Jon was great at explaining the differences in diamonds especially between lab grown and genuine diamonds. We were in the shop for about 2 hours for the first visit and it was so nice not to be rushed for such an important decision. The engagement ring was resized on the day and also so was the wedding band.We live in London and we?re only visiting Bath but I?m very happy to have made that trip even more special with this memory. Thank you again Jon! The champagne is great too ;)
November 2023 by Dan Williams
Professional and reliable jeweller. Had my ring resized with a very quick turnaround.
November 2023 by Meg Wilsher
My partner Alex and I popped into Nicholas Wylde to look at wedding bands. We hadn?t thought too much about what we wanted. We were welcomed by John Lewis, who sat us down and made us feel totally at home (surrounded by jewellery cabinets is no mean feat, it?s not our usual habitat). John helped us try out lots of different options and was knowledgable without being pushy. We left totally chuffed with our choices and even more chuffed we?d had the pleasure of choosing with the support of John. Thank you John for your hospitality, kindness and humour in what could have been a high pressure shop. All the best, Alex and Meg x
October 2023 by Chrissie Hodder Stiles
Recently purchased some rings. Outstanding service especially when problems with fitting - cannot recommend enough. Hannah was so attentive throughout with helpful input also from Katrina and Pav. Everyone so lovely and beautiful jewellery.
September 2023 by Aaron
I've had an antique ring with and old style cut diamond de-stoned and set in a custom made mount for an engagement ring. They've done such a good job on the ring and kept the old ring in perfect condition. Came with valuation for insurance purposes, bags & box etc which is all top quality. The service (in my case from Hannah) was very efficient and also warm which I much appreciated. They even accepted and fulfiled a big requirement change right at the end. I strongly recommend this place.
September 2023 by Lani Duance
Hannah has been very accommodating and has taken time to show us some of your beautiful pieces that caught my eyes. My husband and I bought a pair of ruby earrings and a ruby and diamond necklace. I always love your jewellery pieces.
August 2023 by Luisa Carini-Davies
Great service, Jon made us feel comfortable from the moment we stepped in, very friendly and helpful, with seating upstairs lovely experience with refreshments. Very happy.
July 2023 by Edward Howell
Hannah was incredibly helpful in helping me choose the right ring. Everyone was very welcoming and friendly.
July 2023 by Lindsay Cope
Myself and my mum booked an appointment at Wylde Jewellers in Bath to have our precious cremation diamonds set into two bespoke pieces of jewellery. We chose Wylde after they were recommended by a number of friends and family and we were not disappointed. Having lost our beloved 15 year old Labrador a year or so prior and using money that was left to us by my Nan (who had passed away three days after our dog), being able to entrust the care of our precious cremation diamonds to someone else was no easy feat. We met Nicholas on our first visit and he instantly put us at ease and was very considerate and compassionate to the sensitive nature of our diamonds.The design process itself was excellent. Whilst we both had an idea of the type of thing we wanted, Nicholas suggested some additional features and design aspects to really personalise the finished pieces.I wanted a solitaire style diamond ring with the princess cut stone set at 45 degrees. Nicholas recommended the type of claws that they should use as well as a couple of other features to ensure the diamond was held as securely and strongly as possible in this position; it's not a stone anyone wants to lose after all. I was going to have Lexi's name laser engraved inside the shank of the ring, however Nicholas suggested that he could add the four letters of her name to the prong setting of the ring, one letter on each side. This has turned out amazingly well and her name now surrounds her diamond. I then chose to have the word devotion laser engraved inside as this was her Kennel Club name and is also representative of our relationship together.My mum wanted a heart or tear-drop shaped style pendant necklace. Nicholas drew a few different designs for her to consider with the final choice also encompassing the letter 'L' in the design. Again, taking my mum's ideas and making them even more individual and personalised. He also helped choose the right kind of chain to go with the pendant. Not only that, but he had my mum's wedding and engagement rings cleaned whilst we were doing the design process and they came back so clean and shiny, a really lovely additional touch to the appointment.I cannot recommend Wydle Jewellers highly enough. They have made a daunting process very easy and we both now have a piece of jewellery that far exceeded our expectations and that we will cherish forever.Thank you Nicholas and the team at Wylde.Lindsay and Gill
July 2023 by Bethany Ferris
This shop is situated on a pretty street in Bath. The whole experience was lovely from entering the shop to being shown some lovely pieces in a light, airy room upstairs. Jon was very friendly, attentive and patient - letting me look at lots of different pieces. Left with a beautiful necklace that I am very happy with. Would highly recommend!
