March 2024 by carol fear
Very helpful.staff quick and clean mot no problems very happy
March 2024 by Mandy Hart
Very last minute visit, they stayed after hours to sort it - very impressed
March 2024 by Andrew Morrish
An appalling experience. Can totally see why everyone now recommends Asda Tyres ahead of the UK competition - their service focus is superb. Contrast that with this really poor Kwik Fit depot staff member, his training and our experience of their service and you totally see why Kwik fit is so poor. Never again by choice.Here's what happened. Arrived during regular Sunday opening hours(1530, they close at 4pm) having limped a car with a blow out there for 5 miles. Apparently luckily both service bays were empty as was the car park. After mins waiting a rude surly and abrupt staff member who had been cleaning machines in the service bays came to the reception. Checked stock to confirm they had the required tyre size in stock but "can't do it for you now but it can be done tomorrow". Another member of staff was working on a personal bay in the rear of the depot. So £23 taxi fare and 5 + hours inconvenience for us simply because an **** of a staff member who needs retraining, possibly disciplining could not be bothered to do the job he is paid to do during regular opening hours.The old advertising slogans must have been ironic as this business has oh so clearly lost its way and this former customer. Go AsdaFirst response from HQ came as a comment to this review, causing me more work when they need to sort this out. I've filled in the form anyway, provided the evidence and the central ser vice team has reimbursed my excess costs and the costs of service + VAT. Frustrating it will have taken 2 weeks when we could have been happy on the day. KwikFit HQ has done the right thing - I hope the depot also takes the right actions to sort themselves out. I hope I don't need to test them again
March 2024 by Roger Paul
An easy to use booking appointment system, site manager was available to check me in, and the MOT was started on time. The customers seating area was clean and well presented. Job completed, and then I collected my paperwork. I found the accuracy and efficiency of the process far better than I have had elsewhere and would recommend your system to neighbours and friends.Well Done! 5*
February 2024 by Viki Bell
Good service - pleasant staff and passed MOT which is always good
February 2024 by James
Super helpful and informative guys. Helped me with a valve issue and the service was fantastic. Thank you!!
February 2024 by Aleksander Nicopulos
Approx
February 2024 by gaynor michael
Great service, I couldn?t collect so a friend did for me which was easy to arrange with staff.
February 2024 by Andrew Fraley
Very helpful manager
January 2024 by Katherine Russell
Most Amazing service from Dan, he went above and beyond when my car failed her MOT, even gave me a lift home! Very greatful for the speed the repairs were carried out.
January 2024 by Sue Leaman
Very pleased that I was able to bring my car into Clevedon Kwikfit to have some light bulbs replaced within 24hours of calling.
January 2024 by Kim Emery
Friendly, efficientPrompt professional service
December 2023 by Lawrence Davidson
Tyres serviced and free vehicle health check. I got more than I thought I paid for. Thanks.
December 2023 by JB
Even though I didn't get anything done here with regard to my car, it looked like a good Kwik-Fit outlet.They were busy and the manager mechanic gave me a reply as to what could be wrong with my car which was helpful and appreciated.Thanks Kwik-Fit Clevedon for your friendly and helpful service!
December 2023 by Andy Conmee
Got a flat so drove to Kwik fit - walked into reception and guy at desk didn?t bother to look up, after an awkward few moments finally acknowledged me.Explained I had a flat and needed to get back to Bristol. I was Advised I could wait around till end of the day and if they don?t have time they can fit me in Friday (today is Wednesday).If you don?t have time that?s cool but it felt like I was a bother and also kind of felt like they were deliberately being unhelpful and unfriendly. Never again.Went to Clevedon tyres and they had someone working on the tyre within 5 minutes and get sent a lot of custom by Kwik Fit. Bizarre.
