February 2024 by KenJoy McGeehan
The worst service that anyone can get it is just a joke, they are useless, they don't deliver when they say they will even if you are waiting for them with you little red slip that they have filled in...a Joke of a bad Service,...poor Clevedon to rely on this......
November 2023 by Edward Cooper
I live in Walton bay clevedon SomersetWas told last week we would not be getting delivery of post Saturday or Monday.Not sure if we have had any all weekVery poor service from them
November 2023 by Paul Ladmore
2 emails,we will deliver between 8 and 12 and 9 am 1,RM van parked opposite at 1015 and now 1330 and no delivery.???? What do you say?
October 2023 by Lucy Smith
I cannot thank Estelle at the Clevedon delivery office enough. I had a parcel delivered by a Bristol based delivery office to the wrong address but wasn?t given any idea where it had ended up and the Royal Mail customer service line was utterly useless. Estelle went above and beyond, tracking down my parcel and sending a postman to retrieve it whilst I waited! What a surprising result given the state of the institution. Faith in humanity restored. Thank you to Estelle and her colleagues at Clevedon Delivery Office.
April 2023 by Von Paul
Unreliable service. I refuse to use RM any more.
January 2023 by IGOR BOGDANOFF
What you're seeing is an organised takedown of our nation. -A Bolshevik takedown. Like the NHS and other once brilliant institutions, the enemy has put in place 'their man', to destroy the way the Royal Mail works from the inside out. When the captain is rotten to the core, what do you expect from the people working behind the glass window? Idillic Clevedon or not, It's only going to get worse from here. Buckle up for total collapse
December 2022 by Michael Acquilino
After been on strike for weeks my parcel had to arrive but obviously with no one home they decided to bring it back so now I cannot even get it since they are open never, congratulation worst company ever
December 2022 by Tim Collins
Closed on Christmas eve and advertised as open. Brilliant stuff!
October 2022 by Mike Hanson
Terrible service, always late against publicised delivery times. Currently 4 days late on 48hr package delivery estimate.
August 2022 by Rein Drescher
Missed a delivery (Thursday) and received a card to collect from this office. Turned up the following morning (Friday) at 08:00, only to be met with an industrial strike action and closed collection office. So decided to return the next day (Saturday), only to be told my parcel has been sent to Bristol. Now have to return for a third time to obtain parcel, all the while with absolute no urgency for them to get my parcel to me. Absolute despicable service.
August 2022 by Kevin Gray
Still waiting for a parcel to be delivered from 2 weeks ago
Had to collect my parcel from the sorting office in Clevedon which they said was open 4pm until 7pm a Thursday, I waited with 10 other people and the office never opened, in the end I gave up and went home, I phoned them and left a message asking them to return my call but I had nothing! It's no wonder the likes of Amazon and TNT, Fed ex, etc, are doing so well as they have no competition from the royal mail. Useless.
July 2022 by Larry Brien
Useless no-one there and no note to explain what's happening. Me along with8 other people waited for about 30 minutes then gave up.
May 2022 by Dave Clarke UK
What can I say, the problem son being the best in the country for service delivery. However, when it comes to service delivery of small things count not opening up their offices I?m failing to put a simple common courtesy sign on the door explaining why they?re not open. Leaving people out the front with a number on the website it just is disconnected so therefore you cannot call anybody for assistance is just bought standard basic failings, then having to call the head office to be informed that they cannot contact any operations manager that works in this area just tells me that they were a job and nock and nobody wants to take responsibility. Fantastically poor delivery and a service that is clearly in trouble getting anything right.
May 2022 by Judith Brine
IS THIS A JOKE ? Open two hours a day ? I am a normal working person, how can you take responsibility on a service, then NOT provide the aforementioned service ? RIDICULOUS ! How is this even legal ? I wish to place a formal complaint. We used to have an excellent delivery service in Yatton, it has been taken away from them, so you would expect Clevedon would be up to the standard... well no. Why is Clevedon taking this job if they are not ready to work normal opening times? Extremely disappointing "service", or better said, total lack of it.
