June 2023 by Google user
Since Ash has opened the doors the Post Office has been revamped and looks amazing. Ash is kind, friendly, very helpful and nothing is too much trouble. He is always smiling !!
May 2023 by Christine Nuttall
Since Ash has opened the doors the Post Office has been revamped and looks amazing. Ash is kind, friendly, very helpful and nothing is too much trouble. He is always smiling !!
September 2022 by Ian Motteram
My wife got there just as they were about to shut the door for the day. They immediately turned around, switched on the lights and were happy to serve. Very friendly service.
August 2021 by Steve Hughes
Very friendly and helpful staff I've found them. You can always have a quick chat and banter with them too. I used Congresbury Post Office when I first moved to Congresbury and never found any reason to change plus there is always a good selection of cards to choose from at a fair price .
August 2021 by Madeline Wibberley
Unfortunately bad customer service for a community post office. If you need any sort of interaction or assistance from the gentleman behind the counter then you need to go elsewhere. He simply refuses to help. Also, quoting the gentleman directly, 'we don't do QR codes here', despite it saying Royal Mail Return QR code underneath the code. Do yourself a favour and drive 5 minutes down the road to the Churchill post office.
August 2021 by LordBorak316
Great service when I bring in my parcels to post. Always informs me of best prices and is super friendly
September 2020 by Ricky Harding
It doesn't say online that there shut between 1 and 2 i agree its lunch time for eveyone but i rushed here to find it shut not great info from postoffice
July 2013 by Yvonne Smith
Would give zero stars if could. Service is none existent. When asked for correct postage for wedding invites was told second class was ok. This ended up with people having to collect their invites & pay extra as not enough postage on them! When phoned to complain, got a couldn't care less attitude! As was the case when went in to post them. They don't seem to want your business & are not concerned with giving customers a very poor service. Will never use them again & advise anyone I know not to also. Will be complaining to post office customer services too. (Written on behalf of my daughter.)
