February 2024 by Maria Steeds
Amy was very helpful and provided an amazing easy experience.
December 2023 by Jo Koopmans
Recently had carpet fitted in our living room. Wouldn?t go anywhere else, the service from start to finish is always brilliant. We?ve used carpet right for other rooms and the store manager, Johnny has gone above and beyond to meet our needs every single time. We?ve had the same carpet fitters each time too and I can?t fault them. Very polite, helpful and get the job done so quickly! Would highly recommend for reasonable priced carpet with fantastic service.
December 2023 by Pam khan
We ordered from here we still are waiting for our carpet !! I'm so devastated that we are still waiting for the carpet fitter from carpet right should be name carpet wrong
December 2023 by Peter Litster
Visited a week ago to have a look around. We visited a few flooring shops the same day and I can tell you this shop is tidy, well presented and maned with knowledgeable staff.Mathilde was super helpful in helping us with the costings.We used the information she provided to cost up in other stores.We never received service from any other shop to the same level. We also didn't see a shop as well presented as this one.We ended up going back today to see mathilde to purchase our new carpet. Fitting in December so didn't have to wait long and to top it off the fitting was free.If I ever need carpet or any of my family or friends need carpet this is the place I'll send them.Well done mathilde you are a credit to the company
December 2023 by Francesca Ferguson
Fantastic service from Carpetright, from start to finish. Amy was a great help in store, she made the ordering process incredibly easy and straightforward. Brian fitted our new carpets, we had two separate visits and on both occasions he did a brilliant job, nothing was too much trouble, he came in, got on with it and was friendly throughout. We are really happy with our new carpets.
November 2023 by Robin Wells
Fantastic service from in-store with Johnny to the fitting with Colin. Very happy with our quickstep flooring, thank you!
September 2023 by sarah usher
Johnny helped us this evening when our local branch was closed early. He went out his way to cut our vinyl so that we didn't have to come back. Great customer service.
September 2023 by Barb French
Visited the Frome location on Saturday and only one man was working. It was hours before closing time but he had already clocked out. Showed no interest in helping when we asked him legitimate questions about pricing. He didn't even look at me and barely made eye contact with my husband when answering questions we had. He gave us the highest possible quote for carpeting a bedroom, stairs and hallway - quoting £200 alone for 5 dividing bars that separate rooms. Maybe business is so good at Carpetright in Frome that there's no need to support each person that walks in? We did find the carpet we liked there but I won't support a business with such rude and uninterested staff.
August 2023 by ranochu
Lovely staff, great sales
August 2023 by Harrison Nash
Frome Carpetright are brilliant! The staff, in particular Tilde are amazing! They don?t pressure you into any decision but are extremely honest and respectful. Couldn?t recommend this store and staff enough, they go above and beyond to help even the difficult customer like ourselves? 5 star service!!!
August 2023 by Adam Robinson
Had my whole house carpeted throughout, the fitters were excellent and very friendly and the store manager was outstanding and very helpful. I'm very pleased with my new carpets. Thank you very much again xx
April 2023 by Charlotte Peck
Visited the frome branch today and was served by Johnny and Amy who were both very helpful giving great advice with which carpet and underlay to choose for a large awkward hallway. Thankyou for your help. Highly recommend visiting this store if looking for flooring!
March 2023 by cara Sackett
Just recently moved house so a family member recommended carpet right for some new carpet and a rug. I can honestly say the service from start to end was the best I?ve ever had.Very happy customer. The workers are a credit to carpet right??
March 2023 by Simon White
I keep coming back here because the service is incredible
March 2023 by cara freeman
Just recently moved house so a family member recommended carpet right for some new carpet and a rug. I can honestly say the service from start to end was the best I?ve ever had.Very happy customer. The workers are a credit to carpet right??