October 2023 by Andy Wassell
Nice Asda. Only use this when we are having a break down in Burnham. It's a typical Asda to be honest, clean, friendly staff, lots of choice for most of the things you could need.Never a huge fan of food shopping trips, but it always seems a bit more pleasant when getting a few treats for by the seaside!!!
October 2023 by Rob Webb
The shopping experience isn't the best. However, what is the worse, it really puts me off going here and I only live 4 minutes walk away, is the rubbish on the site. Honestly, it is not acceptable. Some of the area has been strimmed and instead of clearing the rubbish they strimmed it and left it! It looks even worse now. Highbridge isn't the best place but unless giants like Asda help to tidy it up it will stay the same.
August 2023 by lynn Starr
I went into the Highbridge Asda store today. It was a really good experience I don't use this store often, so navigation is hard but the staff were super helpful and very cheerful. I would especially like to give a mention to the two ladies filling the yoghurt section. They actually came to find me after they found the yoghurt I wanted. All in all I am very impressed and will try to use more often
August 2023 by TOONARMYJOE93
Useless! Every time I come here for basic ingredients they don?t have it. The last visit was for Havana Club rum- a leading brand. Guess what, they didn?t have any. Unless you want milk or bread, avoid!
August 2023 by Hazel Gage
I had to call into Asda today to return a parcel via Evri and I would like to mention the young girl who went out of her way to help me, she was the only one working where cigarettes etc are sold and she had a long queue of people to see but she done all the work needed to return my parcel and I didn,t have a clue to do it myself.Well done young lady, you deserve a pay rise, I hope your manager appreciates you and knows what a good employee you are.Once again well done .
July 2023 by Sam Eagleton
Nice welcome when entering the store, had everything I needed to pick up
July 2023 by Lesley Hopper
The whole site looks dirty and unkempt. Foyer crowed and difficult to negotiate. Far too many dot com pickers. Cages being worked. And as for the tills!!! Just one manned. No one using scan and shop.... queue for self scan HUGE! Bad experience
July 2023 by Gemma Bristow
Came to your store today to buy one of your freshly made pizzas.....nobody on the desk so asked another member of staff, when i asked about the pizza desk she looked at me, shrugged and said if nobody is there then they are are on a break- Come back in 30 mins. Came back again in 35 mins......Still closed....in fact looked closed up .Fantastic service guys!!!!!
July 2023 by Hydro
this shop has gone down hill massively the way the food prices have shot up the thing that can reduce you money hardly does anything and no tills are never open.
June 2023 by Gemimia Louisana (Monkeymadness)
Great selection of products, pizza counter was good got what we ordered. Got everything we came in for. Plenty of parking.
March 2023 by John Coughtrey
Not always got the selection I want and can be out of stock of a few items at times, but ok and he staff are helpful, not overly keen about the self service rills miss the one to one banter on the maned tills, but otherwise not bad overall
February 2023 by De Alderwick
A bit out of our way but found this to be a lovely new store initially until our most recent visit yesterday evening when we got to the checkouts to find all were closed with the exception of the SELF SERVICE AREA. As we had a trolley full of food we asked the 2 staff stood by self serve if a checkout till could be opened was told no use the self serve as there was no checkout with assistance after 8pm. This was now 8.07pm and we were told to use self serve and for us to manually scan our items ourself whilst 2 members of staff stood watching. We required assistance a couple of times as some items wouldn't scan. We ended up with 5 full bags of food balancing on the packing area. We expressed our concern that this wasn't good customer service and told new policy contact head office. Then asked for store manager. A lady called Penny appeared after we had initially been told there was no manager on that evening! Penny advised yes this was policy but given the amount of shopping we had we could of asked for a till to be opened. Immediately we said we had asked and was told by your staff they wouldn't do that but that hadn't stopped them standing and watching us struggling to pack our bags. Dunno what the hells going on with this branch or if this is across the board but this is not good customer service. Your staff need a talking to and this is not good for business shame on you as you're obviously not thinking about people's jobs.
February 2023 by Stephen Hudson
Visited this evening no tills open asked why they said they dont open tills after 7 as i dont work for asda i left without my shopping. I then visited KFC they didnt ask me to cook my own food fortunately
January 2023 by Dan
This is where we always shop when we come on holiday. even more pleasant than back at home!
December 2022 by Carolynn Ball
I visited your store yesterday, 15 December, just after 7am. I did a very large shop to cover the Christmas period. I would like to thank Lesley P for her brilliant service, for specially opening a till and helping me pack, and my thanks to Kalem for assisting me with my new mobile as I was having trouble using the Asda app!I use your store on a regular basis because of lovely people like them. Thank you Guys and Happy Christmas
