June 2023 by Matt Graham
Place was off the hook!
June 2023 by Andreea Helen David
Wonderful experience, kind and so helpful for an emergency we had.
May 2023 by Martin Elswood
Couldn't be more helpful.
January 2022 by Lezli
Excellent optometrist..very thorough..we were very pleased with him. The receptionist was friendly and helpful. Would definitely recommend him.
August 2021 by Robert Hammond
Absolutely superb service, and at short notice also. Many thanks to all the staff in these somewhat difficult times. Bob Hammond
May 2021 by Lotti Lives
To say a loyal customer has been born is an understatement!If you care about your eyes... join this practice.. simpleFrom the genuine Sally welcome and administration to the precise guidance and knowledge of Rachael as she guides you though the lenses and shows you WHY certain glasses will suit you. Then might show you that which you did not know you wantedAnd then there's the Mr of Eyes!! Highest order of skills and knowledge with a passion to share should you so wish to satisfy a curious mind.Can't not empathise enough the transformation of my work and personal the 2hrs of detailed care and attention brought aroundGreat selection of modern frames.Truly 5 star service for your very valuable eyes!I owe you all a coffee and a bottle of water!Mum and Dad now really looking forward to SEEING you.....Thank you thank you THANK YOU!!
March 2021 by Ray Jones
Having been in the hospitality industry for many years I am very critical of customer care. The care and attention I received at my appointment this morning was second to none and exceeded my expectations. All members of the team were extremely helpful, also carrying out maintenance on my existing glasses for a problem I hadn't noticed. Richard Stent carried out an extremely thorough eye-test, explaining the procedure each step of the way. Left feeling very reassured and happy. Many thanks.
September 2020 by Jane Terceira
I have been a client of this company in Ilminster for over 10 years and I have never had less than absolutely stellar service. They are professional, knowledgeable, caring, thoughtful and in all a wonderful company to have business with your annual eye check ups. I look forward to my appointments every year. They also have a very nice selection of frames.
September 2020 by Jorja Hael
Excellent eye test, very relaxed. All staff where so kind and understanding thank you
January 2020 by Carol Langdon
Having had my yearly eye check up yesterday I wanted to write a review in praise of our local Optometrist, Richard Stent in Ilminster. From first making my appointment (only had to wait a few days!!) to having my eyes thoroughly tested, I just cannot praise ALL the staff enough. The waiting area is such a calm and welcoming place with friendly, kind and very helpful reception staff. All the tests were explained to me in terms I could understand, very professional with bang up to date equipment , the whole atmosphere was relaxing , putting me at my ease. I am fairly new to the area and have, in the past, attended private, family run optometrists as well as the larger high street companies and all I can add (apart from my grateful thanks) is that Richard Stent's is the best optometrists I have ever attended and will be highly recommending them to my friends.
January 2020 by Ian White (Chalky)
Unhelpful, unfriendly staff who have no issue with giving untruthful information.
September 2019 by CarolL-181
Outstanding rating for outstanding people. Truly a five star optometrist. All the staff are welcoming, kind and helpful, nothing is too much trouble. Very relaxed, un-hurried atmosphere. Top the range equipment and tests explained in an understandable way which put me at ease. Also have a vast range of stylish frames to choose from. I have been to many opticians over the years, both small businesses as well as the large high street chains and Richard Stent's is the best I've ever been to by far. I can highly recommend them. Carol from Ilminster
January 2019 by Lynn Docherty
Excellent friendly and professional service. Couldn't be better. Thanks to everyone.
January 2017 by Jacqui Yeoell
The whole team at Richard Stent Optometrist are very professional and caring. Felt very much at ease through the whole process, from the initial eye test, to choosing from a great selection of designer glasses and the final fitting! Great service, thank you!
January 2017 by L G
Went to Richard Stent after my eye was damaged after a flash from a phone camera, very professional service. Went on to have a prescription and received my choice of glasses promptly. I would highly recommend Richard Stent for your eye examination and glasses - Thank you to Richard and his staff for your help.Edward J Grabham
