March 2024 by Sally Small-Coppin
The staff at Costa were really helpful and friendly they even recommended a new vegan cake to me.Abby and staff made me feel really welcome and I definitely enjoyed my experience there. I will definitely be back very soon.Dietary restrictions: I know that there should be a different variety for vegans as there wasn't a lot of choice for me.
February 2024 by Andy Case
5/5 for the staff. The two ladies serving were lovely. Can't believe they have to put up with all that drilling noise all day5/5 for the appearances for the hot chocolates1/5 my daughter and I had sore stomach's for the rest of the day so something wasn't right
December 2023 by Harvey Niblet
Called in here with my wife and granddaughter about 4.15pm. Very quiet but loads of new competition now in portishead.If they have put Ashley in to bring the branch back up to spec then they have chosen very well. She?s a star and they need to look after her. She was running it single handed hopefully she can keep this branch going. Ashley ???.
December 2023 by Philip The Hair Man
Very good serviceAshley was excellent ??
October 2023 by Rae-Marie R
Quick stop off today while working in Portishead, Staff a lovely and friendly and offer a great service , I recommend this location to all my customers when visiting , this is my go to Costa when in Portishead, The views are stunning , staff really friendly and helpful and always double cup my Americana without milk, as its hot to handle....Thank you again!
October 2023 by Pop H
Great location , friendly staff and great coffee all add to a great start to the day. Recommended by my Taxi driver. Thank you
August 2023 by triggerman
Superb Coffee a relief after the awful coffee I was served at Cor Restaraunt yesterday even better as I had a voucher to get a free drink as well
August 2023 by Alan Ash
Just another Costa coffee takes a long time to get so get here earlyWheelchair accessibility: Ramp at door.
August 2023 by Simon Hammond
What a dismal experience... I almost exclusively use Costa for lunch treats, but I shall never stop at this one again.The lad who served me and my wife on this occasion had a terrible attitude towards customer service, and whilst we were trying to get an answer regarding why the Costa card reward hadn't worked, he merely turned around and walked away to heat the food. His colleague who was making the drinks was as equally unhelpful, bar pointing out that a reward on my wife's account was only for weekend use (I'd offer a separate 2 star rating for her).When asking for two slices of the cake that was on display with no card denoting what it was, the lad didn't offer due diligence in advising us what it was - instead he just rang it through the till and messing up the Costa card process meaning a discount wasn't applied.As a former manager of a retail environment, I'd be mortified to know that this is the way my staff operate. If it was busy I'd almost understand the unacceptable service but we were the only ones in the queue, with just two other people in the whole shop!Oh, and just to add, the cutlery was dirty to boot! At least the cake was pleasant.Edited to add: We're busy eating, and this lad is stood behind the till picking at his beard, just as an older couple have come in and he's now serving them, hands unwashed... call me knitpicky, I just expected damn good customer service.
August 2023 by Denise Johnson
The staff in Broadmead Bristol branch on July 5th at 5pm need to go to the Portishead branches to be retrained.
May 2023 by Roderick Shepherd
I popped in for a coffee and a slice of cake. Service was prompt and polite, and I spent a leisurely half hour there
April 2023 by Christine Peters
Just called in for coffee, no frills, service ok, just basic
April 2023 by DJMcG
I asked for a grande size coffee, whilst I know it's not starbucks because starbucks staff are never rude, I was asked twice what size I wanted....while she wanted to make a point that she was not starbucks and told me she didn't understand the word Grande....this was while there was a long line behind me listening to her reprimand me on costas choice of wording.....rudeness to the enth degree. This was the manager.....
April 2023 by David Hawken
I visited mid-afternoon on a Friday and there was no queue and service was prompt. I had a flat white and toastie and both were very nice.
February 2023 by Peter Howcroft
The team serving are great, very friendly and helpful
