July 2020 by Chris Rae
I won't bore you with the details, but I have had ongoing ear troubles for a long time, I have been referred (very slowly) to the wrong department by my GP surgery. Luckily, Louisa took the time to listen to my symptoms and wrote a letter for me to get a proper referral. This was all done within a free hearing test which I really was not expecting. It is nice to have someone taking the time to diagnose your problem and willing to go that little bit further to help you.I will probably need a hearing aid in future, and this is where I will go. Absolutely fantastic service.