December 2023 by I410WZjamiem
This morning went to Costa to get a drink asked what was the Christmas coffees were and the person on drive thru rudely said latte or chocolate as we drove around to the window she was so snotty towards myself and my partner and basically threw out food and drinks at us customer service was absolutely shocking. And her attitude was disgusting.
September 2023 by Lucinda R
Usually Costa is amazing when we stop at a services but this experience today was just awful, my panini was overcooked and had been stuffed in the takeaway box with no care and fell apart on opening, the hot chocolate was terrible, one of the worst I have had, tasted like the milk was off and my partners cappuccino had a funny taste too. Very disappointed, would have complained on site but was in a rush.
August 2023 by CharleaneH
This is my local Costa and I love it! Yes, they are short staffed and this sometimes means the place is a little messy, BUT the staff are always super friendly and polite and the coffee is the best. Just today we've been served by Ella, who was above and beyond helpful. Well done guys.
July 2023 by Duncan P
As usual, the coffee is always as good as you expect, and that?s fine, but this outlet is a mess. The staff are friendly but seem oblivious to the chaos across the seating inside: tables overflowing with discarded cups and wrappers, the carpet ingrained with food and the rubbish collection trolly abandoned in front of the counter for sugar and utensils. It doesn?t make for a pleasant visit.
June 2023 by tupz87
Lovely venue and staff have always been really friendly. Great coffee and location is nice of making a pit stop. Sadly this shouldn?t be advertised at a drive thru as it?s hardly open. I?ve lost count of the amount of times that I have driven past between 8-10am and get greeted by the lovely cone or chair. Of this does happen, then star bucks is opposite. They have staffing problems I guess.
June 2023 by Outlaw Outlaw
Good coffee
April 2023 by Ashley Moore
Very busy, good service will be back
October 2022 by billyboy800
We often pop here for a coffe but we find now that half the time we have to drink out of take away cups as apparently always short staffed. Also staff working here have terrible people skills. Never again
May 2022 by leeuk07 .
First visit to this costa,no proper cups available was only paper cups available, lady who was making our drinks just walked off mid order for other lady to take over and finish order, she seemed like she didn't want to be there.
April 2022 by abbieh1309
I visited Costa Hankridge today at 2pm with my baby. I want to thank the two women who were serving at this time ( my receipt says I was served by Phillipa and the other lady had curly reddish hair). Alongside making a fuss of my baby girl, they both were very thoughtful. Phillipa offered to bring my coffee to me, as she recognised this might be difficult for me, while my very grabby baby was strapped to me. Later on the other lady saw I was breastfeeding and brought me over a glass of water with ice. These little thoughtful actions make such a difference to a day when caring for a baby and I just want to say a big thank you :)
February 2022 by michelle lane
Costa you either like it or not lol
November 2021 by B5821CAstevenp
Visit this costa while shopping. Nice and clean tables. Staff pleasant. Would visit again. Could have a few more seats outside.
September 2021 by 0vidiu Tanasa
Verry good
July 2021 by Susan Trevelyan I
I LOVE MY LATTE IN MORNINGS
July 2021 by Ciprian Ichim
fab ?
