October 2023 by Mike Wallbridge
Very impressed it shows what a difference can be made when managed and run with customer focus. Food was surprisingly good as was the lattes. Also a good multi aged atmosphere. Would definitely call again when passing through.
October 2023 by Isobel Hendy
Really sad! Awful hot chocolates! Could see from the car they unfortunately weren?t using the correct amount of ?white chocolate liquid?. One tasted really sweet other, was just hot milk. Really disappointed. Staff saw us watching and just sort of giggled it off. Looks like we will be going to star bucks next time! A waist of £14
September 2023 by Lucinda R
Usually Costa is amazing when we stop at a services but this experience today was just awful, my panini was overcooked and had been stuffed in the takeaway box with no care and fell apart on opening, the hot chocolate was terrible, one of the worst I have had, tasted like the milk was off and my partners cappuccino had a funny taste too. Very disappointed, would have complained on site but was in a rush.
August 2023 by Stephen Rowbottom
Too long to serve. Coffee lukewarm even though I asked for extra hot. No toilet paper in the toilet! More attention needed...
August 2023 by CharleaneH
This is my local Costa and I love it! Yes, they are short staffed and this sometimes means the place is a little messy, BUT the staff are always super friendly and polite and the coffee is the best. Just today we've been served by Ella, who was above and beyond helpful. Well done guys.
August 2023 by Irfan Ali
Not my first visit here.Today, I walked in just as it was about to close, Katie at the door let me in, fixed me the best ever coffee. It is absolutely amazing how she had a smile on her face even after what must have been a long day.Thank you..
August 2023 by Vixie Gage
It's a great little costa indoors, my gripe is that the drive thru always seems to be closed. Doesn't matter what time of day we show up, there's always cones blocking off the drive thru. It seems pretty pointless having a drive thru if it's never open for purpose.
July 2023 by Barbara Nicholls
Drive thru with seating inside/outside. Ideal location within a retail park and also nearby the Travelodge. The staff are very friendly and welcoming. A good selection of food and drinks for everyone. There's parking available and free for a few hours.
July 2023 by The B's
Please clean more often guys, especially outside.
July 2023 by Duncan P
As usual, the coffee is always as good as you expect, and that?s fine, but this outlet is a mess. The staff are friendly but seem oblivious to the chaos across the seating inside: tables overflowing with discarded cups and wrappers, the carpet ingrained with food and the rubbish collection trolly abandoned in front of the counter for sugar and utensils. It doesn?t make for a pleasant visit.
June 2023 by Alison Evans
The young man that served us today was really helpful and pleasant, I wish I'd got his name because he should have a pat on the back.
June 2023 by tupz87
Lovely venue and staff have always been really friendly. Great coffee and location is nice of making a pit stop. Sadly this shouldn?t be advertised at a drive thru as it?s hardly open. I?ve lost count of the amount of times that I have driven past between 8-10am and get greeted by the lovely cone or chair. Of this does happen, then star bucks is opposite. They have staffing problems I guess.
June 2023 by Robert Hawkins
No choice of gluten free foods (CELIAC DISEASE) this day and age you think would beWheelchair accessibility: Not alot of room one lady in a wheelchair had to move tables to get to use the toiletDietary restrictions: Sadly a piece of flapjack was only gluten free item to eat which wasnt very nice plus why does almost every sandwich/bun or wrap have cheese In
June 2023 by Cat Versus
A really handy spot just off the major ring road. Very friendly staff and most importantly I had a very tasty cup of coffee. Drive thru option was great and very efficient. Would go there again if I was in this part of Somerset/Taunton again!Parking: Lots of parking available in the general area of the Costa due to the other retail stores.Wheelchair accessibility: Drive thru option very handy for those with mobility issues but also has a number of accessible spots just outside the door if you want to go inside.
June 2023 by Rob Enticott
This Costa Coffee cafe lives up to Costa standard with excellent staff and superb products and service. Thank you.
