November 2023 by Jean Samuel
easy to park. Uncrowded. Didn't have the item I wanted in stock though a friend found some good ski pants
October 2023 by Consultjp for Mot
I like going here on occasions to see what deals are on. Also you can drop parcels off here.Climbing stuff doesn't seem to be about? Or moved I didn't see it. Probably to much camping and tent stuff in stock and on display, had to move things about.I looked at bike gear today. Some ok stuff. PThings are good when in stock not always on the shelf is the down side of here. Shoes in boxes but sometimes limited sizes which is a down side.Other bonus is being a member and paying a better price than retail. Sometimes your surprised at the till as it's a bit cheaper than you expected.
October 2023 by Guy Chilcott
Staff all helpful on a return item being a bbq due the handle had melted....Nice section of stuff...Always worth buying the membership card, tho only lasts a year....
October 2023 by jane faber
We had a really positive experience yesterday at GoOutdoors. We were introduced to Jonathan by a very charming lady, I think her name was Nikki. Jonathan was very positive and helpful. Spent a lot of time helping Olivia, who is disabled, trying on shoes. Infact, we bought two pairs in the end. Will certainly use GoOutdoors again ?
September 2023 by Adam Datoo
If you can get their attention, staff are helpful and sufficient knowledge.You have to hunt for bargains. Don't expect what is on the website to be in the shop, there will be a newer more expensive version.
September 2023 by Freedawn Home
Seems to be run by kids that couldn't care less about customer service. I don't blame them I blame the people above who clearly care less.
August 2023 by Weekend Wildness
Just on the edge of Taunton City this GO Outdoors is basically just your average outdoor shop. Granted, they probably have every outdoor product you could possibly think of, but this place is busy, overpacked and full of not very helpful staff if I'm honest.It is actually quite a large store with an upstairs section packed to the brim with more products.On a couple of occasions I tripped over some loose items that were sat around on show. Not great, especially if you are a wheelchair user.On a lighter note though they are a dog friendly and dog treats are available at the door which I thought was quite a nice touch.
August 2023 by Scott Hawkins
Great prices most of the time however stock availability and range is very poor in several sections predominantly in the fishing section from baits to clothing and equipment every time I have visited over the last 24 months (usually once a fortnight) which has forced me to spend my money else where and noticed either the same deal or better meaning loss of sales hopefully someone will be able to organise in future for better products better prices and better stock
August 2023 by Alan Wilson
Good for sheer range of products and helpful assistants. However, I wanted a pair of Merrell shoes, which are made in half sizes. Unfortunately, Go Outdoors only stock full sizes. So, no sale.
August 2023 by Anthony
Absolutely worst customer service. The manager stating incorrect policy of go outdoors. Tried to take a tent back to this go outdoors, the manager refused the tent stating it was used without inspecting the tent. Go outdoors policy is for the store to inspect a tent before refusing. This wasn't done and the manager just walked away. One star is too many stars for this branch
August 2023 by Ben ?Lenny B 84? Lane
Quick easy visit and they even allowed an extra discount on a product because I found it cheaper elsewhere , helpful staff and a great range of camping gear , I can never escape without buying extra bits I didn't go in for ?
May 2023 by Christine Jelley
Very nice young man called Daniel at the checkout
May 2023 by darren philpott
went to have a look for the first time lovely store stocked with many items, however when I got to the til there was a man being served by an assistant then another was on the phone and another stood by til none of them attempted to say I'm sorry sir for the delay in serving you I stood there for 3/4 minutes put my item down and walked out ,also bearing in mind there were a least another 5/6 assistants in store ,Customer service is non existent .
May 2023 by Dan Johnson
Took me bike in to get fixed was done on the same day. Lee and nikki served me and was very friendly great service
May 2023 by Shaneard Stripo
Great placeVery helpful and knowledgeable staff. Nothing too much trouble