December 2023 by Debby Granville
Fantastic service from the lovely Jaii super fast will definitely go again. Highly recommended ?
December 2023 by Jayne Rowland
Jaii the manager is fantastic. He's the only reason I visit. Full of knowledge and fun x
December 2023 by Lucy Brannon
I have shopped many times in here and gave to day there services are amazing,staff very polite and helpful.
December 2023 by Josh Cottenham
Sienna was an excellent help in picking out the perfect gift, friendly, professional & knowledgeable about all the products on offer
December 2023 by Michael Palmer
Not a store we use regularly, mainly for special occasions like the wife's birthday on the 25 December and she wanted a new watch.
December 2023 by Paulla Lilliman
Really helpful and professional. Lovely man
October 2023 by Heidi Milburn
I ve been looked after mainly by James and Jaii, who have helped me every step of the way when I needed 2 rings repaired. One ring was repaired, so well that it looks brand new, I am so pleased with it ! The other, unfortunately needed too much work and was too costly, but James recommended re designing a ring using my original stones. James and Jaii, talked me through the whole process from start to finish, and contacted me regularly. They have both been truly amazing, can't thank them both enough for their outstanding customer service.It s easy to see that ALL the staff in the Taunton store really only wants to do what's best for their customers, something that is rarely seen now in retail, so again, thank you so much !!
October 2023 by Steve Ripley
We were helped out with great ease good staff
September 2023 by Jade Watts
Fantastic shop, really organised and clean and tidy. The manager was super friendly and very helpful when choosing jewellery for a milestone birthday gift. I can't recommend enough.
September 2023 by Harry Lyon
Went in to buy a gold chain and got excellent service from the lovely manager Jaii. Was very helpful
September 2023 by Francesca Urch
Fantastic service from Jaii, thank you for helping me pick the perfect necklace! Will be back again!
September 2023 by Eleanor Taylor
Lovely store and super friendly staff!
June 2023 by Stephnie Quartley
Cannot thank Elena enough for all the help and support with our wedding bands. We've had nothing but incredible customer service from her from start to finish and it's made buying the rings an ease. Thank you so much
June 2023 by Ty P
Thank you Katie for proving and incredible service whilst my fiancé picked out his engagement ring!You made it so special!Looking forward to seeing it when it arrives!
June 2023 by Nancy Dunstan
The lady who served me was staid and unfriendly, she did not interact with me. In this market, it would have been nice to be asked what the purchase was for because jewellery is a very personal item. I have had negative experiences with H.Samuel before and I was reluctant to visit your shop but all the shops I had visited had nothing suitable. I will not be returning.
