November 2023 by Marcus
Popped in toolstation Taunton to pick up my order greeted by indy who was very polite and helpful then needed some other bits whilst I was there and Sophie helped me get what I needed.Overall very good experience nothing was missing from order and had the extra bits i needed in stock, both were very polite and helpful
October 2023 by Will Millar
unpleasantly greeted by "indy" who was absolutely useless and wearing a pink hat with a cartoon mushroom. totally unprofessional.
November 2022 by Neil Jones
Received appalling service today from a female employee (blond hair, tied back) Didn't communicate or assist me in any way. Think she was more interested in standing outside smoking. I complained to the male employee, who was really helpful and served me in a professional manner (tall, slim with glasses).I will not be using Toolstation ever again.
July 2022 by EXP Finesse
Great store now that they have a new manager everything has improved, back upto 5 stars! Amazing customer service
June 2022 by S V
Problem with their own brand Hawksmoor product. Help centre are useless. Tool station do not publish any phone nos or emails. Ridiculous
January 2022 by John Milton
Rose, excellent advice this afternoon. I have my towel rail back on the wall & nobody can see the hole (our secret :) )Many thanks indeed. Really appreciate your super Customer service.
July 2021 by Krzysztof Piotrowski
Was welcomed into the store by Sam, he was very polite and was able too find what I wanted fast. Lovely service.
July 2021 by John Relins
I was served by Fiona who helped me find the right nail i needed so thank yo very much. I have all ways loved this branch all the stafe has all ways been helpfal good work.
July 2021 by Alex Wyatt
Fantastic service, ordered and picked up within 15 minutes. Fiona on the desk was brilliant and friendly.
July 2021 by Emma Turner
I would like to say what amazing service I had this afternoon from a lovely lady called Fiona she helped me sort out my drill bits would recommend highly
July 2021 by John Meaden
Great team at my local Toolstation, always happy to help and super quick service when I use Click & Collect, I find it hard to beat them for price too!
July 2021 by Nigel Slater
Avoid. Ordered a click & collect 20 minutes before closing time, 5 minutes later they accepted it for collection, 5 minutes after that I turned up and they said they?d shut the tills and wouldn?t let me in. ?Sorry mate?.Went to Halfords instead.
July 2021 by Derrick Salisbury
Very easy to set up click and collect order sorted quickly straight in served friendly staff good service
July 2021 by Lee Scott
Brilliant service here, Mike and Joe were very informative and helped to find what I needed for the job. Top class!
July 2021 by Jenny Tyler
Very friendly and helpful staff, great service all round.
