December 2023 by Liz Summerell
I ask if a blouse was available in another size a younger member of staff standing next to the rail it belonged said no they had all gone. I had my husband with me he wanted some trousers in the men?s section, where we met a wonderful helpful older member of staff, she commented on the blouse I had and said I really needed a size 10 and said she would look to see if one was in stock. Liz was her name and she shot off to the store room and came back with another in a size 10. Thank you so much Liz.
November 2023 by georgia g
Incredibly friendly staff. They were really helpful since I can't currently walk, and my mom has her thumb in a cast. Really nice experience.
April 2023 by Val Harris
Pleasantly surprised as it was bigger than the last time I visited. Some good bargains on offer
January 2023 by andy smith
Returned a Christmas gift, no credit/gift card offered, the item was put back onto the original person who bought its account !!!! So I ended up with nothing. Bazaar policy.
June 2022 by Vivienne Brown
Excellent customer service. Changed jeans twice as I bought the wrong style. Very helpful no fuss exchange. Got the right jeans now thankfully.
January 2022 by Iwona Grzebyk
My partner bought trousers, next day he wanted to exchange them as they were too big when he tried them on. He took them back to store but the lady said he couldn't exchange them, because they were aSlready worn. She was also rude to him. It's sad as it was our favourite shop. If the trousers were worn, the store has a refund policy to follow, however was easier to say, he didn't have to come back to the shop again : "That's fine" this person said to him.
November 2021 by James Alexander
A good shop selling quality clothing. Well worth a visit. Not a massive selection in Weston-super-Mare but their online service is second to none. I would recommend shopping here and would also suggest checking out their selection online if you can't find what your after in store. Very pleased this store is local to me.
September 2021 by Ben Butcher
Just been to Next in Weston super mare and bought some Jeans, a brown t-shirt, sunglasses and some socks. I was helped by a lady called ?Agy? (per what looked like her name badge). Her customer support was perfect. She was approachable and very friendly. She was understanding with the amount of items I tried on and expressed gratitude when I hung the items I didn?t want on a rack in what I tried, was a manor that made it easy for the staff to sort out. She was kind and supportive and helped me to find the item?s I needed making useful suggestions which resulted in me leaving with a top That fit me better. couldn?t ask for a better customer service to be perfectly honest.Something I thought would be abit of a mundane thing I needed to do (buy an outfit) ended up being a lovely part of my day.Thank you Agy, you made that experience lovey today and I hope this review finds you.
September 2021 by Svilen Kostov
Don't ever buy on sale online. This is my third time buying something, waiting for 2-3 months and my order been canceled. Previous time was 2 years ago and I thought never to do this again, but did it again and again the same.
July 2021 by Will Stone
Excellent helpful staff always there to help find the perfect style and fit
July 2021 by alexcliffordd
Dust *everywhere*, makes me feel a bit unsafe, especially in a pandemic. The staff were lovely, very helpful. Just the cleanliness that let it down, especially around the mens shirt section.
July 2021 by Probably Sleeping
Easy enough to return items, the worker's lack of English skills made things a little complicated. No major complaints.
July 2020 by Tracey Parker
Staff are so helpful and so friendly I love next clothing
July 2020 by kevin mcnicholas
Bought some men's joggers for lounging around the house. They bobbled in days without even washing them, after 1 wash they are in bobble-world. A waste of £24.
October 2018 by Shay Manko.
Visited this Next store recently, quite a small outlet, but seemed to be well stocked with clothes, accessories & a few home furnishings....staff helpful & approachable... bright, clean store. Handy for me as it is situated next door to Asda ð?? Worth popping in.
