February 2024 by Hannah
Spoke with Laura the other day. Massive help, would come again!
February 2024 by Karen
Simeon was amazing! He was full of knowledge and so helpful! Would def revisit. ?
February 2024 by Charmaine Scott
Absolutely disgusting service in Weston-super-Mare! I have been a couple of times and they were always really helpful and pleasant. Went in today and the "manager " (and I say this loosely) was rude and argumentative! Told me it was only booked appointments! Really!! So to enquire about a holiday you need an appointment, what about people that work all week and can only get in at the weekend! Avoid this store!!! So much for my £1000 voucher I will not recommend tui ever again!!!
January 2024 by celine Remen
Brilliant service given by Simeon, he was very professional, helpful and resourceful.
January 2024 by Louise Doran-Banks
Laura was amazing at sorting and booking both our holidays. Definitely booking here again and booked an appointment for a potential cruise.
January 2024 by Denis Neate
Great team and a big thank you to Simeon for all you hard work combining three booking from three separate couples and making sure we are all synced.
December 2023 by gordon stanley
We have just booked our holiday next October with Richard at the store and we have to say that his service and attention to detail was outstanding.His manner was friendly and helpful and we are greatly appreciative . Best wishes, Gordon and Cindy.
December 2023 by Francine Richardson
My husband and I have been using Tui repeatedly (and other members of our family) because we are delighted with the service we get in the Tui shop on the High Street in Weston-super-Mare. We always get excellent service from friendly and knowledgeable staff. Nothing is too much trouble to find you the right holiday. We usually see Simeon because we've known him for years and he knows what we like and don't like! Have just booked a holiday yesterday with him (had to book a slot as they can be busy)- and we'll be back again next year as we like talking to a real person who can guide us rather than try and sieve through thousands of holidays online ourselves! Thank you to Simeon and all his colleagues.
November 2023 by Lacey Heath
Staff are great. They definitely hype you up for your holiday, very helpful, friendly, can't remember all the names of the staff but to name a few extra helpful ones; Richard, Zoe, and I have to mention the gentleman with the signet ring (I'm sorry I can't remember his name!!) because he is always top notch when we go in there. They're all very knowledgeable and do their best to help you in anyway they can.Can't really say anything bad about the staff, the only thing I will say is I will never book a Jetset holiday through Tui again as if anything goes wrong on a tui holiday- we get 1000% support and they cannot do enough to help you but obviously their hands are tied with a 3rd party, so I'll be sticking to them directly as there's never a problem they can't solve.
November 2023 by Stuart Maxim
Heidi in Tui Agents Weston super mare was very helpful and ensure me and helped me explained everything all the way through with my AxA Travel insurance would definitely recommend.Lovely girl and I would definitely do business again with Tui and believe me Heidi was so professional in her job role front of shop desk in Weston super mare branch working for Tui.Keep up the great work Heidi .
November 2023 by Vivienne Brown
I popped in today to have a chat about booking a cruise. Richard was very welcoming and extremely helpful and patient. Although I didn't book anything today I shall be back to book. Very many thanks for the advice
October 2023 by Graham Wilkinson
Simeon ,Richard & Naomi were all so helpfull and friendly helping to sort out my flight delay claim and issues I TUI after BA cancelled a flight on my TUI River CruiseI can't praise them enoughThank you so much
October 2023 by Julie Hale
I have just spoken to Richard at TUI Weston Super Mare.What an efficient, helpful and pleasant man.I have mobility issues and he very quickly dealt with all my questions and concerns.Thank you Richard.Julie.
September 2023 by Dave Heal
What a great surprise finding an old friend working at TUI Weston this week . Firstly catching up on the last couple of years and also booking the exact holiday we wanted. Richard sorted all aspects of the holiday write down to fast tracking at the airport in a truly professional manner. Brilliant !!. Now looking forward to a little catch up at our local pub. And our holiday in Majorca. Cheers Rich.
September 2023 by Tracey Williams
Booked with Richard on the weekend.Very patient with us and great service from all the staff.Thanks