February 2024 by Bridget Page
Very helpful staff. Go above and beyond to find what you need.
October 2023 by Ruth Bennett
I'd received a text from the NHS saying I could get my COVID and flu jab, so I booked it here, which was the closest (though still rather difficult for me to get to).Got a text from them the morning of my appointment, which read like it was written by a toddler; completely unclear what they were saying and whether they needed me to do anything.Tried to reply to ask for English, but it was a send-only account.When I arrived, they said they could only give me the jabs if I was in one of a select number of groups, never mind that I'd had the text from the NHS inviting me and had my reference number, etc.I asked why they couldn't have told me this before wasting my afternoon, and they said they'd texted.I pointed out that their message was -- to be polite -- highly unclear, and why couldn't they just text that they could only give you the jab if you had conditions "x, y, or z"?Displaying a child's grasp of 'personally protected information,' they said oh no, they couldn't do that.Dear Cohen's: saying the word "diabetes" (etc) is not PPI. They are not magic words when unconnected to individuals and their health records, and they are not going to get you into trouble with the grown-ups. If you ACTUALLY want to be helpful, and, based on my experience today, I'm pretty sure you do not, you could at least text:"Dear patient, despite your having been told by the NHS to book in here, we can only give you the jab if you are a member of certain groups, and we don't plan to tell you in advance what those groups are."And then I would have had adequate warning that I was dealing with a bunch of nutters and could have cancelled, thus not wasting my day. Hopeless.
January 2023 by Rich C
Staff always really helpful, be it on the phone or in person. Way better than a few other chemists that could be mentioned... ???
December 2022 by Kirstie Harper
Always helpful, prescriptions delivered on time
November 2022 by Aleks Glita
Always great service and friendly staff.
April 2022 by Jenny Nott
Very helpful polite and knowledge able
September 2021 by Barry Baines
Most disorganised chemist I've encountered, 5 out of 5 times I've been they have lost my prescription and are generally fairly rude and abrupt about the situation.No ownership taken of an obvious systemic fault with their system.
September 2021 by Margaret Clarke
Will not accept my password. Have tried at least 4 times and I have had repeat prescriptions before.
September 2021 by Di Collins
Terrible chemist, lied to my elderly mother several times about the whereabouts of her medication.Dismissive older lady and pharmacist
September 2021 by Rachel Orr
Great, ovbiosuly
September 2020 by Diana Williams
Always helpful and efficient.
January 2020 by Jason Dean
They keep loosing my prescription,I've been waiting five days & when I go to pick them up their not there, this has been going on for over two months,
January 2019 by Richard Godfrey
Yer good
