February 2024 by Emily Montacute
Always so helpful and quick to respond to emails. They have been amazing at ordering some medication for fertility treatment and made a tricky process much easier.
February 2024 by Amy Bazley
I received a very efficient service yesterday and was extremely grateful to the advice given.
February 2024 by Bob Ashe
Always a good service. Open long hours
January 2024 by George Higgins
Great service, my prescription was ready and waiting for me, highly recommend them
January 2024 by Cristina Todirica
I buy some medication from Asda pharmacy and the staff it was amazing,. excellent service and really nice and friendly staff, soo I just recommended to just go there to take every meds.
December 2023 by Lisa Chapman
I have been using this pharmacy for over two years now - my regular medication was out of stock in most places nationally for many months and whilst that was an issue, the staff here regularly went above and beyond to help source what I needed - often even calling the manufacturer! I am beyond grateful for the time and effort taken to make sure that I was never without - especially knowing how busy the staff are. Thanks so much!
December 2023 by Ryan Flood
Recently went for a flu injection and found the experience very efficient, couldn't fault them.
October 2023 by victoria howell
I rang the pharmacy at 7.45 this evening as babylon boots didn't have the medication my grandad was prescribed. The pharmacist was helpful and friendly and said they had the medication. When I got to the store there was a queue of 7 people, but I was seen within 5 minutes by a lovely young woman who said the pharmacist had put them aside for me but could I give them 20 mins to do all the bits and pieces with the box, dosage and name etc. Very helpful, efficient and quick. I was a little disheartened when I had seen reviews when searching for the number but I just want to say it was all brilliant and the two women were lovely.
October 2023 by Andrius Bendinskas
Tried calling 7 times to see if they have medicine in stock. Had to drive across the whole town to find out they don't.
September 2023 by Karen Warr
Absolute joke of a pharmacy now! Never have prescriptions ready even ordering a week in advance, makes no difference. The queues are ridiculous. Then to be told you have to wait 30-60 minutes for your prescription and then queue again for another 20 minutes when it is actually ready.I have even been told they don?t have enough of my prescription can I come back tomorrow. When I said I will take what they have and return another time for the rest, they reluctantly gave me my tablets, after waiting 20 minutes, and I found they gave me all the tablets I needed! I think they said this to me as they didn?t want to get the prescription ready. Time for change of pharmacy!
August 2023 by Eric Whitehand
Staff don't seem to know anything. Rang them in Thursday night to see if my prescription was ready, they told me it was ready to pickup. Went Friday only to be told that it wasn't ready and that there was some that they couldn't get hold of, and could I come back tomorrow and if they couldn't get hold of the missing tablets I would have to ring the Drs to order an alternative.I ordered my prescription last Sunday when I had 6 days left, if there is a shortage tomorrow then I have no tablets and can't get in touch with the Dr's until Monday, if I can get through ( Hendford).Last month my wife went 7 times in 2 weeks to try and get her prescription, each time queuing for more than 15min.
August 2023 by Sheana-Leigh Mitchell
Not only do they never have the prescriptions ready I had a terrible experience with one of the older staff members. I was queuing (not to my knowledge at the time) on the wrong side. It was just me and another customer, who was blocking their poorly positioned 'please que this side' piece of paper. When I approached the counter the lady abruptly told me I needed to que on the other side. This made me feel uncomfortable infront of what was now a large que (always large ques and wait times). When I received my prescription I told her that I didn't appreciate the way she spoke to me, she then went on to argue with me. As I was leaving she continued to complain about my attitude as I walked away and I heard her say to the next customer "she is stroppy". I now dread returning and I am changing my designated pharmacy, which I should have done already anyway. I appreciate the NHS is over run and I have alot of respect and patience for the system but I will not tolerate inconsiderate attitude and rudeness, especially in front of my children.
August 2023 by Sam Shaw
Just stood behind a chap chatting away to an assistant. Another member of staff comes out and dismissively says they are serving the chap then closing for half-an-hour. Disgusted. Driven 25 minutes. Got to drive down into Yeovil for another pharmacy. Will be making a complaint.
August 2023 by Kacper Cib
called them around 6-7 times a day for 3 days in a row , no answer. when i went there they said they cant find it and had to call the pharmacy itself ( which i have tried multiple times) this situation has happened before , they told me to wait 10 minutes, i went back 15 minutes later to give them extra time and they said they checked everywhere and in the system and couldn?t find it , 2 days later i went back after doing some phone calls and all of a sudden it was on the desk and there was a problem with the address, when there clearly wasn't as i?ve picked up the same medication in a different prescription there in the past with the same address , never getting my prescription done here again ?
August 2023 by sabby goldsack
This pharmacy used to be great. Around the pandemic time, lots of changes took place. I am not sure what happened but the service seriously went downhill after that. I have never seen such ridiculously long queues at the counter until the change, then often times you wait over 20 minutes to be told to come back the next day, then come back for another long wait and the prescriptions aren't ready yet, or half of it is missing which means you have to come back a few days later and wait yet again. I got sick of that and signed up with an online pharmacy who do repeat prescriptions and deliver to your door. Much better service.