July 2023 by Adex Chino
Useless staffs, they need more training
April 2023 by Henry Carver
been 4 times trying to sort out a new phone, not a single time has there been a staff member that?s capable of sorting the sale of a phone
April 2023 by Tim Vellam
STAY AWAY USE AO OR A LOCAL SMALL COMPANY UNLESS YOU WANT TO BE RIPPED OFF.
The worst company I have ever dealt with after spending around £4000 in the last couple of years on several products they refuse to give me the £150 Cashback I am due for buying a fridge freezer and washing machine at the same time as purchasing my broadband through them. 4 Months ago I made these purchases and after going back and fourth to their store 6/7 times and countless hours on the phone to their ?customer service team? I am still yet to receive the Cashback! The only reason I brought my broadband and all of the white goods from them was for the deal stated which it is quite clear I will NEVER receive.
June 2022 by Caroline Edwards
Absolutely shocking customer service by Theo and Christopher. Tried to purchase a PC with gift cards which Theo said was ok. Could not purchase PC using love2shop card which Theo said would be ok initially. Then said we couldn?t use it. Apparently you can only use them in store???looked around and said ?errrr, we are sat in a Currys store?. Christopher apparently the shop floor manager came over and he was SO dismissive and all he said was there was nothing he could do and walked off. Zero customer service. Would not recommend Yeovil store. Spoke to customer service when we got home and they agreed that the approach taken by Christopher was well below what they expect and there were workarounds that the store could have done.
June 2022 by Matt Biggs
Josh was as graceful as a leaping leopard when providing me with a phone case, admirable knowledge indeed, just a shame about his haircut.
June 2022 by Jack
Beautiful human beings. Josh especially
July 2021 by Nigel Done
Incompetent staff who are not interested in customer care. After 3 visits they have still not resolved a simple replacement for a faulty new phone. Please update the website; you close at 6pm and not 7pm.
September 2020 by LeBot
I must agree that it is SO frustrating that no one seems to answer the phone ever!I have just taken on a new contract and I feel like just taking it straight back because when no one acknowledges your call and that annoying music comes on it?s so annoying. Now they have just cut me off after waiting for 10 mins!!
September 2020 by stephen fox
Excellent friendly staff, shame they did not have what I wanted.
July 2019 by nikita wilton
What a disgrace... I went in with the intention of getting a phone. Sale I was commited in. Yet there was 2 'untrained staff' according to them. 1 person dealing with someone and one person just standing there doing nothing. I asked after 10 minutes of waiting is she busy and can she help. She said she wasn't trained. The other lady said she'd be there in 5 mins. 25 mins later no one came and she was so slow with the other customer. I then said how long is it going to be as I've been waiting over 30 minutes. She then said another 20 mins. I then said. Okay we will go somewhere else and I walked out. It was beyond a joke in there
March 2018 by Alison Clements
Kieran sorted my phone out in seconds, calm, cheerful and he didn't laugh at my incompetence - Thank you Kieran !
July 2015 by Martin Kerley
hour of calling and no one answered the phone
