March 2024 by MewieMew Astrings
Seriously poor attitude from a staff member answering the phone. They don't update stock on deliveroo. They accept orders when they don't have half the order available leaving it down to the customer to claim refunds. Well this needs to stop because deliveroo start declining refunds when restaurants keep doing this as the customer is seen as claiming too many refunds. She claimed deliveroo automatically accepts orders and tried hanging up the phone when I was trying to say that they need to speak to management as other restaurants are able to decline orders as well as remove items from orders if they aren't available. I wasnt arguing i was trying to explain to her how they can use deliveroo like other restaurants and shops which would prevent issues like this. . I shouldn't have had to deal with this womans attitude when all the mistakes lay on her and if they keep having this issue as she stated then don't you think you aught to do something about it and stop leaving it down to customers to claim refunds amd only receive half a meal? We have to pay service charge and delivery fees for this. It's extremely poor service here.
March 2024 by Catarina Alves
We came in as on the retail park there?s the only available toilet.
February 2024 by Alex Avis
Really polite service, delicious coffee, and quite busy for a Sunday evening!
February 2024 by Alex Sage
It wood be nice of them to take a little more care with hygiene of the
February 2024 by Chris Bolton
The water was nice and
February 2024 by louise webb
Always dirty in this coffee shop
January 2024 by Andrew Hayman
Good nice enough, quick service, big car park, no complaints!
December 2023 by Tracey Hartland
A quick pit stop whilst shopping. Always a busy place, but clean and tidy.
December 2023 by Liv x
Girl was lovely who served us, but getting the drinks at the end.. ask the girl nicely for a sleeve because the drinks were hot she gave us the dirtiest look and just chucked them at us! I understand it?s been a long day..but work on your customer service. And as per usual place is filthy.
November 2023 by Lesley Giles
Unfortunately not the cleanest Starbucks I've been in. My toasted sandwich was soggy and the coffee was just warm. Staff were friendly however.
November 2023 by J M
Very busy but the staff are quick at getting the orders out.
November 2023 by Aram Taqana
I was in starbucks and i have order an one tea and one coffee and there was a lady she hace long balck hair and she is have black skin and ask me for an name to put name of guest but she did not pot it and she is racism about me because i war an hijab. The time is around 10:45 and date us 31/10/2023. I hope other learn because we all human and all same .
October 2023 by Katy D
Ordered and paid for pumpkin spice latte to cheer up my day and I just got a normal latte. So I was over charged and was a bad coffee
October 2023 by Emily Hunter
This is the filthiest Starbucks I?ve ever been to. It doesn?t look like it?s ever been cleaned- the floors are filthy. The whole time we were in there, I never saw a single table cleaned or cleared- customers were clearing tables to sit at them and we had to ask to have our table wiped. Staff were standing around talking to mates, one was chatting to her boyfriend over the counter and just neglecting the whole restaurant.
October 2023 by Molly Seymour
This was my home away from home it was always a pleasure to come to this Starbucks and enjoy a pumpkin spice latte as it was the first drink that got me into coffee, I?ll always have very fond memories here, amazing staff to help and serve you, they are always friendly and always willing to share a chat while ordering ?